Technical Support Engineer Global Manufacturing Giant - HYERED LIMITED : Job Details

A global manufacturing giant are recruiting an exciting new role for a Technical Support Engineer to join their team. Offering excellent benefits, including a company car, this role offers ample career progression and is key in supporting the wider business across a rapidly expanding client base. This opportunity will work closely with customers to provide ongoing support and solutions, both mechanical and electrical.

Joining a world leading brand, this is a role not to be missed!!

Responsibilities:

• Provide telephone and online support for customer’s and technicians who have mechanical / electrical / software difficulties
• Analyse possible causes of faults using mechanical and electrical documentation
• Build internal and external customer relationships
• Diagnose faults and recommend solutions
• Liaise with group companies on solutions to escalated cases.
• Assigning and scheduling of technicians

The successful candidate:

• Experience of diagnosing Electrical & Mechanical faults
• A relevant apprenticeship will be advantageous
• Excellent communication skills
• Experience of using Microsoft programmes

Some travel required.