Technical Support Engineer - Platform Recruitment : Job Details

Berkshire - Technical Support Engineer - £40k-£50k - Instrumentation

Platform Recruitment has partnered with an innovator of instrumentation for harsh environments. They are looking for a Technical Support Engineer to join their team based in Berkshire. You will provide first and second line technical support to the international client base.

Main Duties:

+ Supporting customers and distributors through remote diagnosis

+ Learning about company products and working applications

+ Providing customer training both in-house and at customer sites.

+ Providing continuous feedback to engineering team

+ Working through a list of prioritised support tickets

Knowledge Desired:

+ Networking (IP, Wi-Fi, GSM and serial protocol)

+ Electronics

+ Mechanics

+ Control systems

+ Windows, Linux and iOS operating systems

Salary/Location:

+ The salary for this position is £40k-£50k, depending on experience

+ This role is full-time, based in Berkshire, with hybrid working options on offer

If you feel that you have the right experience for this position then please apply with an updated CV, your salary/rate expectations and availability.