Technical Support Engineer - Fusion People Ltd : Job Details

Job Title: Technical Support Engineer - Training & Development Specialist (ETCS)Location: RemoteDuration: 6 months (FTC)We are currently recruiting for a Training & Development Specialist for a 6-month fixed-term contract working within the Rolling Stock industry. We can offer 100% remote working.You will be involved in the development of training materials for the ETCS Freight Onboard project which focus on the training of the freight operator maintenance and operations trainers in how to use the Siemens Onboard System and maybe required to deliver courses.You will need to apply your existing experience to delivering the ETCS training material to ensure key business deliverables are achieved. Key Duties & Responsibilities:* To develop and deliver learning / training solutions for both operator and maintainer using a combined approach to external staff.* Responsible for the creation of new course material, the update of existing material and developing requirement and story boards for e-learning.* Ensure solutions are delivered in accordance with Siemens safety and quality procedures and meet all applicable legislation, safety/customer standards and project requirements.* Work with the relevant professional groups / departments to carry out technical assessments where required.* Support the Freight Onboard project in delivering the agreed training requirements* Collaboration with internal Siemens and external customers to identify and deliver the training requirements for their area of responsibility.* Develop a relationship with the customer that provides a stable foundation for future business opportunities. Collate and respond to customer feedback to ensure Siemens Mobility builds trust and confidence in the market.* Implement safe systems and controls within your area of responsibility* Understand, implement and comply with the Rolling Stock, Rail infrastructure policies and procedures. * Communicate health and safety responsibilities to your team (or virtual team) and ensure employees raise issues and participate in implementation of agreed changes. * Fully participate and engage in behavioural safety agenda to ensure you and your team work safely.* Engage with HSQE team to agree targets and priorities to communicate and cascade to team.* Continuously develop cross functional and departmental processes.* Monitor compliance to meet internal control procedures and take appropriate corrective action. Qualifications & Experience:Essential:* Be educated to HNC level in a STEM subject.* Knowledge of ETCS principles.* Knowledge of locomotive operations and maintenance.* Experience in developing training material and supporting development of training strategies.* The ability to write and review course material.* Ability to be trained in related field of expertise.* Excellent interpersonal skills to liaise with customers at all levels.* Excellent communication skills and influencing skills.* Good presentation skills.* Experience with video processing and transmission systems.* Awareness of safety critical working.Preferred: * Be able to teach aspects of onboard ETCS signalling systems.* Experience with application of distributed systems or control system networks.* Cybersecurity.* CIPD Training and Development qualification or equivalent experience.

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