Technical Writer - eFinancialCareers : Job Details

Our client, a major UK retail bank, provides every day banking services to over 17 million retail customers. The banks expertise and services span across Business Services, Corporate banking, Wealth Management, Group Functions, Retail and Investment Banking.On behalf of this organisation, AMS are looking for a Technical Writer for a 6 month contract based in London.

Purpose of the Role:

• Technical writing role focused on creating and managing API documentation. Working closely with product owners, you will ensure the documentation is accurate and well-organized, serving as a critical resource for clients and third parties interacting with the platform.

As a Technical Writer you will be responsible for:

• Spend a significant portion of the day writing and editing technical API documentation as well as user manuals, software documentation, and instructional guides.
• Organise and maintain a documentation repository, ensuring version control and accessibility for team members and stakeholders.
• Spend time with product owners, product managers, engineers, and architects to stay up-to-date with product updates, changes, and developments, facilitating smooth information exchange for accurate documentation.
• Ensure the quality and clarity of technical content, acting as a gatekeeper for accuracy.
• Manage stakeholder relationships and provide feedback when needed.

What we require from the candidate:

• A solid understanding of technical concepts such as API specifications and the ability to grasp complex ideas quickly to translate technical jargon into user-friendly documentation.
• Exposure to developer portals and API documentation.
• Able to research and gather information from subject matter experts, feature teams, technical documents, and existing resources ensuring accuracy and comprehensiveness of the documentation.
• Willingness to adapt to different projects, work with cross-functional teams, and actively communicate with stakeholders.
• Experience as a technical writer in a tech organisation.
• Strong background in technical writing.
• Financial services experience beneficial but not essential.
• Ability to understand, evaluate, and improve technical documentation.

Next steps

This client will only accept workers operating via an Umbrella or PAYE engagement model.

If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course.

AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business