Technology Support Engineer - Mpower Talent LTD : Job Details

Are you ready to be part of a game-changing force in the digital asset space?

Based in the heart of London, our client is on a mission to redefine the future of digital finance with cutting-edge technology that will transform the industry as we know it.

Backed by world-class investors and a team of industry pioneers, they are building groundbreaking solutions that push the boundaries of security, scalability, and accessibility in the digital asset ecosystem.

This is your opportunity to join a visionary company at the forefront of innovation, shaping the next era of digital finance.

If you’re passionate about technology, thrive in a fast-paced environment, and want to be part of something truly revolutionary—this opportunity could be exactly what you're looking for.

What are we looking for in a Technology Support Engineer?

Are you a highly skilled Technology Support Engineer with experience in digital assets, crypto, or blockchain?

Do you have a strong understanding of FIX protocols and thrive in fast-paced, high-pressure trading environments?

If so, we want to hear from you!

We are looking for a proactive and technically adept Technology Support Engineer to join our cutting-edge digital asset client in London.

As part of their dynamic team, you will play a critical role in ensuring the smooth operation of their trading infrastructure, exchange connectivity, and order execution processes.

What You’ll Be Doing:

• Providing real-time trade support across multiple digital asset exchanges and trading platforms
• Troubleshooting FIX connectivity issues, trade flow discrepancies, and performance bottlenecks
• Collaborating with developers and trading teams to enhance system reliability and efficiency
• Monitoring market data feeds, order routing, and trade execution to ensure seamless operations
• Optimising trading infrastructure through automation, scripting, and process improvements

Do you have these Essential Skills and Experiences?

• Experience in a Financial Service, Fintech, or similar environments, ideally trade or front office
• Working knowledge of FIX protocols
• Strong practical experience with trouble shooting Application Services, inclAPI issues
• Exceptional problem solving skills & well versed interacting directly with external clients as a key point of contact

Nice to have's

• Family and/or working knowledge of ITIL practices
• Experience using Jira and Confluence, incldashboads, kanban boards