Telephone Account Manager - Reed : Job Details

Telephone Account Manager

Reed

Job Location : Chessington, UK

Posted on : 06/12/2024 - Valid Till : 07/01/2025

Job Description :
Telephone Account Manager
  • Annual Salary: £24,000 Basic plus commission (OTE £36,000 Year 1)
  • Location: Tolworth
  • Job Type: Full-time

Join a vibrant and dynamic team as a Telephone Account Manager in a fun and engaging environment. This role offers a fantastic opportunity to develop your career with genuine promotional prospects. You will be responsible for managing existing client relationships, taking orders, and promoting special deals on products.

Day-to-day of the role:
  • Maintain and develop business with existing and new customers.
  • Utilise selling techniques to overcome objections and negotiate prices while adhering to company guidelines.
  • Work towards and achieve individual and company sales targets.
  • Plan and organise outbound call schedules, ensuring calls are made in accordance with agreed schedules.
  • Accept incoming calls in line with identified service levels.
  • Develop product knowledge, monitor and report on activities, and provide relevant management information to the product buying teams.
  • Offer appropriate alternative products as required.
  • Increase customer order value by offering additional products and special offers.
  • Input orders received by fax and up-sell on those orders.
Required Skills & Qualifications:
  • Previous experience within a customer service or sales team.
  • Good interpersonal and communication skills.
  • Flexibility and the ability to work well under pressure.
  • Ability to build excellent relationships with both internal and external customers.
  • IT literacy in Microsoft Word, Excel, and Email.
  • Good organisational skills.
Benefits:
  • Competitive salary with commission (OTE £36,000 in Year 1).
  • Many large company benefits and rewards.
  • Free parking.
  • Genuine promotional prospects in a supportive environment.

To apply for this Telephone Account Manager position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.

Salary : 24000 - 24000

Apply Now!

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