TeleSales Agent - Michael Page Business Support : Job Details

This role of Telesale's Agent is to discover and cultivate new business opportunities through a variety of effective lead generation techniques. This approach will involve telesales, email campaigns, LinkedIn-based networking, follow-ups on marketing efforts, and fostering strong relationships.

Client Details

This established family run company, situated in Chester, is a prominent player in the transport and distribution sector. With a team of over 100 employees, it provides services to a wide range of clients all over the UK and is committed to delivering exceptional customer service.

Description

• Engaging with customers over the phone to provide product information and promote company services.
• Support sales team by booking appointments & building rapport with customers.
• Identifying new business opportunities by understanding customer needs.
• Providing high-level customer service at all times.
• Developing strong product knowledge to provide accurate information to customers.
• Recording customer interactions and transactions, detailing inquiries, complaints, or comments.
• Maintaining customer databases and ensuring all information is up-to-date and accurate.

Profile

A successful TeleSales Agent should have:

• A passion for customer service and a knack for sales.
• Strong verbal communication skills.
• Excellent problem-solving abilities.
• A good understanding of the Transport & Distribution industry.
• The ability to thrive in a fast-paced, team-oriented environment.

Job Offer

• A competitive salary varying from 25-32k - dependent on experience.
• Comprehensive benefits package.
• A collaborative and supportive work environment,
• Opportunities for growth and development within the Transport & Distribution industry.
• Generous holiday leave.