Telesales Executive - Gray Healthcare : Job Details

Telesales Executive

£25 - 28k + commission

Monday to Friday 9am to 5pm

Full time office based, no hybrid working option

Gray Healthcare are a nationally recognised, award-winning provider of complex care dedicated to helping individuals across the UK who have complex needs transition out of hospitals and long-term care institutions into a permanent home.

Our support extends to people with learning disabilities, autism, mental health conditions, acquired brain injuries, and other complex needs.

Reporting to the business Director, the experienced Telesales Executive will call prospective referrers to arrange meetings for the broader Business Development Team to sell our bespoke support packages.

Responsibilities of the Telesales Executive:

• Support the growth of the business by generating substantial market opportunities through arranging meetings and delivering high-quality telemarketing and sales support services.
• Maximise business effectiveness by producing quality leads and appointments as part of a team, working towards the agreed business development plan and meeting personal and team KPIs.
• Provide exceptional sales support by managing queries and responding to calls and emails in an efficient, professional, and timely manner.
• Identify opportunities, generate leads, and schedule appointments for Business Development Managers within their designated regions.
• Proactively follow up on leads generated by the BDMs and use initiative to identify additional opportunities with contacts not already in our CRM database.
• Maintain our CRM Database with a high degree of accuracy to enable targeted marketing activities aimed at generating new business.
• Collaborate closely with the Marketing and Business Development Team to achieve sales targets.
• Attend monthly meetings with the Business Development Team to update information and engage in solution focused discussion.
• Liaise with other departments within Gray Healthcare to ensure customer requirements are met and ensure that general office correspondence is directed to the appropriate team.
• Contribute to team performance by sharing and implementing best practice ideas.

Knowledge, Skills and Experience of the Telesales Executive: Essential

• Minimum education: GCSE or Equivalent.
• Excellent communication skills
• Proficient in IT programs, including Microsoft Word, Excel, and Outlook
• Ability to engage with potential clients to assess their current healthcare needs and identify opportunities for potential referrals
• Capable of meeting and exceeding sales targets
• Experience with Customer Relationship Management (CRM) systems
• You must be a dynamic individual with a "can-do" attitude
• You must be a motivated self-starter with a desire to succeed
• You must be proactive and determined, with strong teamwork skills
• 3 years B2B sales experience, preferably within Health and Social.

Knowledge, Skills and Experience of the Telesales Executive: Desirable

• Educated to Degree Level
• Experience/Knowledge of the Health and Social Care Sector

Benefits:

• Highly competitive salary
• Company pension
• Professional development
• 25 days annual leave
• 1 day increase annual leave after 12 months.
• Blue light card

*** NO AGENCY ASSISTANCE REQUIRED***