Telesales Operator - Reed : Job Details

COMPANY DESCRIPTION

Energy Tech company

THE ROLE

Permanent Job | Office based | Starting a.s.a.p.

A Telesales operator is required  to join the team, taking responsibility for all  direct-to-consumer sales work and to assist on specific business-to-business channel development.

You will be reporting directly to the Head of Sales and Partnerships who is responsible for all sales channels.

The role will involve responding promptly via telephone calls or email to all  inbound consumer enquiries. It will also involve significant outbound calls to warm leads. The role holder will oversee the end-user sales qualification and engagement process, develop and perfect customer communications, and feed into development considerations .

The Telesales operator  should be committed, hard-working, confident, and be able to demonstrate a can-do attitude in an environment where we are all expected roll up our sleeves and stuck in. You will be learning on the job within a supportive management structure. We invest in our colleagues and want to see the role holder grow and assume more and more responsibility as they develop and learn.

KEY RESPONSIBILITIES

• Qualifying and responding to leads and ready for them to be passed on to BDM’s to close or pass onto to Approved Installers.
• Ensuring all generated leads are thoroughly qualified before being closed won/lost
• Answering inbound enquiries from the website
• Managing existing sales pipelines
• Feeding into the development of sales processes

REQUIREMENTS

The ideal  Telesales Operator will be passionate about the clean tech industry, eager to work in a start-up, and happy to roll up their sleeves and take on anything that comes their way. T

• You are ambitious, resilient, and results-driven
• You are commercially astute, organized, and proactive
• You are articulate, both verbally and on paper
• You are a confident communicator – including when asking for help when needed
• You are keen to rapidly grow and develop with the company and can demonstrate you’re capable of taking on greater responsibility as the business grows

EXPERIENCE (preferred)

• Prior B2B / B2C sales experience would be beneficial
• Confident on Microsoft Excel and Powerpoint
• Experience in the use of a CRM system or the Google suit of tools

BENEFITS

Salary: £25,000-£30,000 pa Neg

• Becoming part of rapidly expanding start-up operating in a really exciting sector
• Managing your own work and enjoying plenty of freedom as part of a small, tight-knit team
• Having the opportunity to grow with the business and take on greater responsibility in the future
• Company pension
• 25 days annual leave
• Hybrid