Telesales Representative - Mosaic Recruitment Ltd., : Job Details

• Our client is a UK market leader in its industry in its 100th year
• Great salary, performance bonuses and on going training and support
• Do you have a passion to provide outstanding customer service?

Do you pride yourself on giving outstanding customer service?  Are you an upbeat individual with the passion and drive to succeed? Do you enjoy building a rapport with your customers and confident to upsell or cross-sell products and have experience within a small friendly sales team.  Ideal candidate for this role would be for someone that has previously done field sales and now wants to transition to a fully office based role. Salary £32,000 - £35,000 plus OTE The position is full time 100% fully office based. NO HYBRID WORKING!8-5pm Monday to Friday based in Waltham Abbey, Essex. The Role: Our Client has an exciting opportunity for a Sales Account Manager to join them at their company in Waltham Abbey, Essex.  They are a friendly team who work hard to distribute and supply bakery ingredients to the food industry – a job they are passionate about and one they have been doing for 100 years, making them one of the UK’s leading food wholesalers!  This role will see you using your personality and experience to speak each day with our range of loyal customers, helping them to order the ingredients they require from their range and to sell new products they might not even know they need! Do you love working towards KPI/Targets? Do you have the drive to excel and love sales?  You will also get to work with their salespeople in the field who are out each day visiting customers to create new opportunities and grow the number of customers they supply.  The environment is dynamic and fun. You will have the support and training to help you grow and become a valuable member of the internal sales team. Along the way there may even be a cake or two to sample! As their new Key Account Manager, your responsibilities will include:

• Manage a portfolio of customers to increase sales and hit targets
• Develop and maintain relationships with both new and existing customers to ensure we grow our business
• Manage the capture and entry of customer orders to ensure our customers get the right products at the right time on the right day
• Work with a designated field-based salesperson to manage all customer administration including customer pricing and quotes for new business
• Focus on resolving issues that can affect our customer service
• Look after you and your colleagues to help ensure we stay safe and healthy in a positive and friendly working environment
• Help the company to continuously improve, by being great at what you do

  We are looking for an individual:

• Is confident, personable and enjoys speaking with people
• Is organised, motivated and energetic
• Is comfortable with numbers and confident to discuss prices with customers
• Is confident on Word & Excel

 Helpful, however not essential:

• Has relevant experience within a B2B trading environment
• Has experience of delivering commercial targets
• Experience of developing and managing customer relationships

For in depth Job Description and full details please apply ASAP