Temporary Customer Service Advisor - Page Personnel Secretarial & Business Support : Job Details

An opportunity has arisen for a Temporary Customer Service Advisor in the health care industry, primarily focused on providing exceptional customer service and ensuring customer satisfaction.

Client Details

Our client is a prominent health care organisation based in Manchester, boasting a team size of over 5,000 dedicated professionals. They are highly respected within the industry for their commitment to delivering top-notch services.

Description

As a Temporary Customer Service Advisor you will be:

• Resolving customer inquiries promptly and professionally via multi-channels.
• Managing customer records and updating details as necessary.
• Proactively identifying customer needs and providing appropriate solutions.
• Coordinating with the health care team to ensure customer satisfaction.
• Handling and resolving customer complaints.

Profile

A successful Temporary Customer Service Advisor should have:

• 1 year experience within a customer service/contact centre role
• A strong commitment to providing excellent customer service.
• Good communication skills, both written and oral.
• Proficiency in using customer relationship management (CRM) systems.
• Ability to work well in a team and independently.
• Can commit to a 3 month temporary role.

Job Offer

In return, our client can offer:

• Weekly pay
• Good working patterns
• Possibility to be made perm
• Central location within Manchester