Temporary Customer Service Advisor - Michael Page Business Support : Job Details

As a Temporary Customer Service Advisor you will be responsible for handling incoming calls from a customer base, providing support and assisting with any of their queries.

Client Details

Our client is well-established entity within the not-for-profit field and they are looking for an experienced Temporary Customer Service Advisor to join their Stockport team on an on-going temporary basis with the possibility of going perm.

Description

As a Temporary Customer Service Advisor you will:

• Answering calls and handling call-center type queries related to customer well-being.
• Liaising with third parties to better support the customer.
• Providing compassionate and empathetic care for our customers' overall well-being.
• Updating CRM systems with accurate customer information.

Profile

To be successful in this role:

• Experience within a customer service based role (1 year or more)
• Strong written and verbal communication skills
• A passion for customer service and a desire to resolve queries through to completion
• Demonstrable experience of working and delivering daily, weekly and monthly targets
• Excellent problem-solving skills, with great attention to detail
• Fully flexible to work different shift patterns across 5 out of the 7 days, 6:00am - 16:00pm, 13:00 - 10:00pm and then 10:00pm - 06:00am.

Offer of employment will be subject to a successful DBS check.

A Full UK Driving License is essential for the role.

Job Offer

In return, our client can offer:

• Immediate start
• Weekly pay
• Possibility of being made perm
• Good opportunity for internal career progression