Temporary Customer Service Advisor - Michael Page Business Support : Job Details

Temporary Customer Service Advisor

Michael Page Business Support

Job Location : Stockport, UK

Posted on : 22/01/2025 - Valid Till : 24/01/2025

Job Description :

As a Temporary Customer Service Advisor you will be responsible for liaising with a customer base, and providing support and advice to their queries.

Client Details

Our client is a a well-established not-for-profit housing association and they are looking for an experienced Temporary Customer Service Advisor to join their Stockport office.

Description

As a Temporary Customer Service Advisor you will:

  • Effectively respond to all customer enquiries, via inbound calls & emails.
  • Always provide excellent customer services, recording data accurately and in a timely manner.
  • Liaise effectively with internal departments & partner organisations.
  • Correctly programme and install equipment to ensure customers receive the service they need in a timely manner.
  • Ensure compliance with the requirements of relevant contracts and Service Level Agreements and KPIs are achieved.
  • Ensure all records are maintained accurately and securely

Profile

To be successful in this role:

  • A passion for providing exceptional customer service
  • 1 year or more experience within a customer call centre background
  • Excellent communication skills, both written and verbal
  • Strong problem-solving abilities
  • Proficiency in using computer systems and software
  • The ability to work well in a team and independently
  • Hold a full UK driving license

Job Offer

In return, our client can offer:

  • Weekly pay
  • 3 month temp to perm role
  • A supportive and collaborative work environment
  • Opportunities for professional development and growth

Salary : 14 - 15

Apply Now!

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