Temporary Customer Service support- Brighouse! - Office Angels : Job Details

Temporary Customer Service support- Brighouse!

Role: Temporary Customer Service Representative

Contract Length: Up until the Christmas break

Start Date: ASAP

Pay: £11.44- £12.00 per hour

Hours: 40 hours per week- flexible on start and finish times

Location: HD6- Brighouse

Are you passionate about customer service? Do you enjoy helping people and providing exceptional support? If so, our client is looking for a Temporary Customer Service Executive to join their team and make a positive impact on their customers' experience.

In this role, you will be responsible for:

• Handling customer inquiries via phone, email, and chat, ensuring prompt and accurate responses.
• Providing product information, resolving customer complaints, and offering effective solutions to ensure customer satisfaction.
• Processing orders, tracking shipments, and coordinating with the wider team to ensure timely delivery.
• Assisting with after-sales support, including processing returns, exchanges, and refunds.

To be successful in this role, you should possess the following skills and qualifications:

• Previous experience in a customer service role- handling high call volumes
• Call-handling experience is desirable.
• Excellent communication skills, both written and verbal, with the ability to empathise and build rapport with customers.
• Strong problem-solving skills and the ability to think on your feet in a fast-paced environment.
• Attention to detail and the ability to multitask and prioritise tasks effectively.
• A positive and friendly attitude, with a genuine desire to help customers.

Here are just some of the benefits you can expect when you become part of the Office Angels team:

• Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after
• Eye care vouchers and money towards glasses should you require them for VDU purposes
• We can search for permanent work whilst you're in assignments and offer expert interview support and advice
• Weekly pay - Friday is pay day!
• Pension scheme option (with employer contributions)
• Online timesheets
• 29 days paid annual leave (Based on a weekly accrual)
• FREE access to online LinkedIn Learning courses, there are 1000's of courses and videos available to enhance your learning and skillset, everything from Microsoft systems to soft skills such as delivering great Customer Service

If you are interested in this role and wish to be considered, please apply with your CV and a consultant will be in touch within 2 working days.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.