Temporary Part-time Customer Service Advisor - Michael Page Business Support : Job Details

An exciting opportunity has arisen for a Temporary Part-time Customer Service Advisor in Salford who is passionate about providing top-notch customer service in the Energy & Natural Resources sector.

Client Details

Our client is a fast & rapidly growing business within the energy sector and they are looking for a Temporary Part-time Customer Service Advisor to join their Salford team. This company is known for its commitment to excellence and delivering a high level of service to its customers

Description

As a Temporary Part-time Customer Service Advisor you will:

• Responding to customer queries via inbound calls
• Making outbound calls to customers
• Ensuring customer satisfaction by providing timely and accurate information
• Identifying and escalating complex issues to the appropriate teams
• Assisting in the implementation of customer service policies and procedures
• Working closely with other team members to meet and exceed performance goals
• Maintaining up-to-date knowledge of the company's products and services
• Participating in regular training and development programmes

Profile

A successful Temporary Part-time Customer Service Advisor should have:

• A passion for providing exceptional customer service
• 1 year or more experience within a customer call centre background
• Excellent communication skills, both written and verbal
• Strong problem-solving abilities
• Proficiency in using computer systems and software
• The ability to work well in a team and independently
• A good understanding of the Energy industry

Job Offer

In return, our client can offer:

• Weekly pay & immediate start
• 3 month temp to perm role
• A supportive and collaborative work environment
• Opportunities for professional development and growth
• Easy office location which is close to main public transport links