Tenancy Coordinator - Specialist Recruit : Job Details

Tenancy Coordinator

Dorking, Surrey

Monday – Friday 09 00-17 30 (includes an hour’s unpaid lunchbreak)

c£27,000 p.a. (DOE)

Day off on your birthday; regular staff (paid for) get togethers; company rewards; Employee Assistance Program (EAP)

Our wonderful, well established client in the heart of Dorking is seeking a Tenancy Coordinator to join them.  Lettings experience is essential for this role and you will be responsible for overseeing the lettings process from start to finish, whilst delivering excellent service to both landlords and tenants.

Key Responsibilities

• Checking references and drafting agreements using Goodlord.
• Chasing outstanding documents required to let a property.
• Keeping prospective tenants and landlord updated regularly in the lettings process.
• Rent collecting.
• Rent reviews.
• Renewal documents.
• Variation documents.
• General support and assistance within your team and the department.
• Checking of compliance and safety related certificate.

Key Skills

• Experience of a lettings department
• An ability to build great relationships with landlords and tenants alike
• Able to work under pressure and at a high pace
• Have great motivation to provide a great service and work on your own initiative
• Fantastic communication skills with a highly organised ability to prioritise what is most important
• A high level of attention to detail to be able to solve problems
• A good knowledge of IT skills is essential
• Our company values are central to our ethos, and we work with customers and colleagues alike treating them with courtesy, honesty, trust, and respect. You too will need a great work ethic and matching values with heaps of positivity and energy.