Tenancy Management and Resettlement Officer - Reed : Job Details

• Hourly Rate: PAYE £21.92 / Ltd Umb £28.15
• Location: SE London, Catford
• Job Type: Temporary, Hybrid (2 days WFH)

We are seeking a Tenancy Management and Resettlement Officer for an immediate start in a local authority based in modern offices in Catford, SE London. This ongoing temporary position offers a hybrid working model with 2 days working from home. The role involves a range of housing management tasks, property inspections, and handling various enquiries and complaints.

• Conduct occupancy and property inspections to ensure compliance and address any issues.
• Manage and respond to emails promptly.
• Undertake phone duties, providing clear and helpful responses to queries.
• Complete a variety of housing management tasks efficiently.
• Discharge housing duties and handle Notice to Quit (NTQ) processes.
• Respond to enquiries and complaints, ensuring high standards of customer service.
• Engagement with local MPs

• Experience in tenancy management and housing duties.
• Strong organisational skills and the ability to manage multiple tasks.
• Excellent communication skills, both written and verbal.
• Proficient in handling complaints and enquiries effectively.
• Ability to work independently and as part of a team.
• Knowledge of housing regulations and legal requirements.

• Flexible hybrid working arrangement (2 days WFH).
• Competitive hourly rate.
• Modern office environment.
• Opportunity to contribute to community welfare through public service.