Tenant Liaison Advisor - Glu Recruit LTD : Job Details

Ref: 708

Located: Liverpool - home & field based.

Hours: Monday - Friday (9am till 5pm).

Our client is look for a Tenant Liaison Advisor who will be visiting properties whilst they are tenanted every six months to ensure tenants are happy and reporting on any issues that have appeared in their home

Benefits:

• 20 days + bank holidays - increasing with each year worked up to a maximum of 25.
• Company Pension
• Paid Mileage + £200 per month car allowance

The role:

• Book property visits in your diary in line with your appointment volume targets.
• Carry out mid-term property visits.
• When required carry our home inductions with new tenants
• When required carry out property viewings with prospective tenants
• Undertake large-scale works inspections.
• Prepare individual property inventories.
• Complete tenant check-out reports
• Liaise with tenants about visits and issues.
• Visit properties with builders and other tradespeople.
• Ensure requirements of tenancy agreements are applied in practice.
• You will ensure our bin store areas on site are kept in tip top condition and manage waste that has been disposed of incorrectly e.g. left on the floor and report your findings in a site report.
• Ad hoc litter pics will be conducted when required.
• Monthly Flick testing will be carried out in the communal areas to ensure the Emergency Lighting and AOV units are operating correctly, and findings recorded.
• Weekly Fire alarm testing will be required.

The successful candidate:

• A clean driving licence and access to your own car or van - with business insurance
• Experience of providing terrific customer service in a client-facing role
• Exceptional timekeeping - never late and always on top of deadlines
• The communication skills to write clearly and speak easily with anyone
• An organised way of working
• Someone who is prepared to get stuck in and do what it takes to ensure our sites are looking the best they can.
• Experience using iPads and apps
• A desire to brush up nicely for work each day
• Eligibility to work in the UK and everything it takes to successfully complete pre- employment screening
• A flexible attitude when it comes to working hours
• Some knowledge of property management (desirable)
• Experience preparing reports for management (desirable)
• A natural capacity to use their initiative and solve problems

Glu Recruit LTD are an equal opportunities employer and are acting as a recruitment agent in the hiring of this role.

Glu Recruit LTD ensure that all qualified applicants are considered for employment in the role that they have applied for, and any other suitable opportunity that we advertise without regard to age, belief, colour, ethnic/national origin, gender identity, race, religion, sex, sexual orientation or based on disability. If you require any additional support to apply for this role, or any other role that we advertise please contact us directly for assistance.