Third Line Engineer - 80 Remote - SC Clearance - Reed : Job Details

The company:

As one of the largest of their kind in England, this company offers diverse opportunities across various departments. They provide extensive support, training, and development programs to help you build the career you desire.

They are proud to be among the top 50 inclusive employers in the UK and a disability confident employer, fostering a respectful workplace where everyone feels valued. We also prioritize health and wellbeing with year-round events, a 24/7 support hotline, and initiatives for neurodiversity.

The role:

As a Third Line Engineer you will work with VMWare and Storage tools across a range of projects. This role is crucial in delivering a performant, cost-effective, and resilient server, backup, and storage environment that supports critical business functions. 

Day-to-day:

• Install, upgrade, configure, and document new Server, Storage, and Backup systems according to planned projects and standards.
• Provide 2nd/3rd line support for Server, Storage, and Backup services, liaising with internal and external groups, manufacturers, and suppliers to maintain system functionality, reliability, and availability.
• Evaluate opportunities for greater efficiency and optimisation within the Server, Storage, and Backup infrastructure to reduce costs.
• Identify potential problems and trends within the environments and implement proactive strategies to minimise service-affecting issues.
• Conduct Root Cause Analysis of service-affecting issues to prevent repeat occurrences.

Required Skills & Qualifications:

• Experience of building and deploying Windows Server 2012/2016 within a Datacentre environment.
• In-depth knowledge of Active Directory, including GPO configuration and troubleshooting
• Experience with VMWare (ESX, VCenter, VDI)
• Experience with Enterprise backup and/or Storage products
• Strong experience in troubleshooting day-to-day issues within an Enterprise Client/Server Infrastructure.
• Strong understanding of TCP/DNS/DHCP and general networking concepts.

What they would LOVE you to bring:

• A passion for reducing TOIL across service provision via Automation, Monitoring, and Observability.
• Natural creativity and an ability to challenge the status quo.

Benefits

• 26 days’ leave, excluding bank holidays, increasing to 30 days
• Enhanced Maternity, Shared Parental and Adoption leave
• Flexi Time Scheme – allowing you to fit your working hours around your individual needs
• Agile working – option to work from home, your team zone, and spaces across the force
• Fantastic market leading pension scheme
• Corporate Travel schemes
• Access to Private Healthcare and Eye Test Vouchers
• Discounts on shopping and eating out
• Extensive paid sick leave, trained mental health first aiders on-site, an employee advice service and access to gyms
• Sports & Social Club
• Cycle to work scheme

Permanent/ 37.5 hours/ Hybrid Working/ SC Clearance/ Public Sector

Next Steps? If you would like to know anything more about this role or even just want to hear what other Infrastructure, Cloud and Security positions I have that may also be a good match for you then please apply to this advert / or catch me on LinkedIn "Hayley Bee

You must be fully eligible to work in the UK to apply to this position and be able to travel into office on occasion. You will also be subjected to SC clearance and will need to have lived in the UK on a continuous basis for the past 5 years.