Trade Counter Manager - Simon Acres Recruitment : Job Details

Trade Counter Manager wanted!

KBB Recruitment are pleased to be working with a made to measure kbb manufacturer to assist them in looking for a trade counter manager in Greater Manchester.

Full time permanent position Monday - Friday, paying £55,000

Role:

• Develop and Execute strategies to drive trade Counter performance, including achieving and exceeding sales targets
• Optimising product placement, and managing Customer engagement with the trade Counter
• Lead by example alongside a reporting team in providing an exceptional, personalised experience to customers visiting the trade Counter
• Ensure that client needs are understood and met while maintaining a strong focus on upselling and cross-selling
• Supervise and motivate staff, fostering a culture of excellence, teamwork, and a customer-centric approach
• Provide guidance, coaching, and training as needed
• Collaborate with the marketing team, & other colleagues to create visually captivating displays and layouts that inspire customers
• Regularly analyse trade counter performance metrics, such as sales, foot traffic, conversion rates, and customer feedback, to make data-driven decisions and continuously improve operations
• Manage the trade counter budget effectively, ensuring cost control while maintaining the highest standards of quality and service
• Stay informed about industry trends, market conditions, and competitor offerings to make informed decisions and maintain a competitive edge
• leading the team in ensuring efficient administration & processing of customer orders, working with the wider team to resolve customer queries

Qualifications:

• Proven experience in showroom management, preferably within the KBB or high-end retail industry
• Strong leadership skills with the ability to inspire and lead a sales-focused team
• Excellent communication, interpersonal, and negotiation skills
• Results-oriented with a demonstrated ability to drive profitability
• A keen eye for luxury aesthetics and interior trends

Benefits:

• Being part of a friendly and creative team
• Opportunities for career development
• Life Assurance
• Health Cash Plan
• Pension contribution
• Generous employee discount

KBB Recruitment is the acting agency for this vacancy, please call Amber