Trade Counter Supervisor - Appcastenterprise : Job Details

Salary:

Competitive + Bonus

Internal Opportunity – Trade Counter Supervisor - Durham – Plumb Centre

Step up to be Trade Counter Supervisor  

We are excited to announce an internal opportunity for a Trade Counter Supervisor at Durham. If you are passionate about leadership, operational excellence and creating a positive work environment, this role could be the perfect next step in your career!

What you’ll gain from this role?

• Develop and enhance your leadership skills while working closely with the Branch Manager.
• Gain valuable experience in branch operations and team management.
• Play a key role in the branch’s success by ensuring smooth day-to-day functioning.
• Opportunities for future growth within the company.

What you’ll be doing in this role:

• Supporting the Trade Counter Assistants in workload and training.
• Ensure excellent customer service and handle escalated customer inquiries and concerns.
• Help implement and monitor branch sales goals and KPIs, working closely with the team to achieve targets.
• Maintain branch standards, ensuring compliance with company policies, procedures, and safety regulations.

What we’re looking for:

• Strong communication and interpersonal skills with the ability to motivate and guide a team.
• Excellent customer service skills and a problem-solving attitude.
• Ability to manage multiple tasks effectively while maintaining a high level of organisation.
• Knowledge of branch products/services and a good understanding of day-to-day operations

Apply today and take the next step in growing your career!

We are dedicated to ‘nurturing the potential’ of our colleagues through the Talent Guild.

You’ll have the opportunity to pursue further development via our internally delivered Talent Booster programmes or complete a professional qualification with our nationally recognised learning providers. With the support of your manager, you can create a plan to excel in your career at Wolseley.

Regardless of the outcome of your application for this position you will find opportunities to support your development from personal development plans with clear learning goals to exploring our comprehensive suite of online resources.

Please inform you current line manager if you are applying for this role. For more information contact Tristan Aldus to arrange a chat about this exciting opportunity.

We look forward to receiving your application.