Trade Floor Support Analyst - eFinancialCareers : Job Details

As part of the Tech Assist trade floor support, you will be part of a team who are the face of technology on the trade floor, responding to the support needs of traders and the wider trading business. We are the first point of contact with exposure to a wide variety of tech related issues as well as involvement in projects such as technology refreshes, upgrades and office technology moves and changes. At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 34 markets and with 55 years of unbroken profitability. You'll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes. What role will you play? Press space or enter keys to toggle section visibility This customer facing role will require you to utilise your prior experience in both desktop or trade floor support. You will also be providing face to face technology support to our traders and trading business as well as engagement via out various digital platforms. You will also be involved in projects like technology refreshes, upgrades and office technology moves and changes. As a first point of contact for all staff who require help or information regarding technology within Macquarie, you will have an immediate impact on the service to the business and be the face of technology. What you offer Press space or enter keys to toggle section visibility

• 3-5+ years experience in a help desk or desktop support role ideally on a trade floor or within a financial services institution.
• Completion of courses in a PC/IT field is desirable
• Strong communication and relationship management skills
• Ability to problem solve in a fast paced environment

We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply. About Technology Press space or enter keys to toggle section visibility Technology enables every aspect of our business, for our people, our customers and our communities. Bring your unique perspective and join a global team who is passionate about accelerating the digital enterprise, connecting people and data, building platforms and applications and designing tomorrow's technology solutions. Benefits Press space or enter keys to toggle section visibility Macquarie employees can access a wide range of benefits which, depending on eligibility criteria, include:

• Hybrid and flexible working arrangements
• One wellbeing leave day per year and minimum 25 days of annual leave
• Primary carers are eligible for minimum 20 weeks paid leave and minimum 6 weeks for secondary carer
• Paid volunteer leave and donation matching
• Range of benefits to support your physical, psychological and financial wellbeing
• Employee Assistance Program, a robust behavioral health network with counseling and coaching services
• Recognition and service awards

Our commitment to diversity, equity and inclusion Press space or enter keys to toggle section visibility We are committed to providing a working environment that embraces diversity, equity and inclusion. As an inclusive employer, Macquarie does not discriminate on the grounds of age, disability, sex, sexual orientation, gender identity or expression, marriage, civil partnership, pregnancy, maternity, race (including color and ethnic or national origins), religion or belief.