Are you based in the ERITH area?
Do you have experience gained in the Construction Materials Supply, Builder's Merchant or Utilities industry?
Frazer a leading building materials distributor in Northern Europe, is on the hunt for an Internal Sales Consultant who are as passionate about great service as we are.
Hours - 7am- 5pm Monday to Friday
Frazer, Church Trading Estate, Slade Green Road, Erith, DA8 2HX
Key Responsibilities
- Building excellent relationships with new and lapsed customers so you can understand and meet their needs
- Maximising customer interactions to support achievement of sales and profit targets through upselling and cross-selling relevant products, offering specific product advice.
- Getting to know our suppliers and continuously looking for opportunities to improve product and industry knowledge
- Ensuring all customer orders are fulfilled in a timely fashion.
- Following plans to continuously improve customer experience.
- Advising customers on trading terms and conditions and information in relation to customer accounts and credit levels. (financial)
- Supporting all Company initiatives.
What's in it for you?
- Competitive Basic Salary
- Performance Related Bonus
- Retirement Savings Plan (Pension) - with Legal & General
- Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.
- WorkPerks - A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway
- Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)
- Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover
- Employee Discount
- Refer a Friend scheme
- Wellbeing Centre via WorkPerks
- New Reward and Recognition programme - launching soon!
Required Skills and Experience
- Great customer focus and desire to do your absolute best to get the best outcomes
- Ability to build rapport and develop good understanding of your portfolio to secure future projects.
- Pro active
- Well organised
- Great attention to detail
- Efficiently use IT equipment and have a strong telephone presence.
About us
At Frazer, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.
If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!