Job Location : Bromley, UK
MAIN PURPOSE:
Enforcement of consumer protection legislation to ensure that consumers throughout the Borough are protected against unscrupulous and unfair trading practices.
To promote and establish a structure of where both consumers and traders have availability to legal advice on all Trading Standards legislation.
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SUMMARY OF RESPONSIBILITIES AND DUTIES:
Planning and organisation
Achieve a high level of performance through effective planning, personal organisation, showing confidence in own skills and capability. Demonstrate ability to assess raw data, missing data and information to identify weaknesses and flaws in order to correct and improve.
Monitor other officers’ workloads, recommending improvements, advice and identifying training needs where appropriate. Experience in developing and documenting best practice policies and procedures.
Teamwork and co-operation
Work effectively in collaboration with others, demonstrating multidisciplinary awareness, engaging with multiple stakeholders, and building and maintaining relationships
Motivation and quality of works
Exceed individual work targets with no supervision and maintain a consistently high standard of work. Encourage others to improve performance by own example. Demonstrate a high level of experience in successfully managing own workload in a complex area of work.
Analytical thinking
Assess and advise senior staff on the impact and implications of change. Break down complex tasks into manageable parts and be able to report to members and senior staff clearly and efficiently in order that policy decisions can be properly made. Be able to recognise causes of events or consequences of action likely to impact the service. Experience in developing and documenting best practice policies and procedures.
Self-confidence/assertiveness
Always exhibit a positive attitude to your peers and volunteer for new and complex challenges.
Demonstrate a confidence in one’s own ability to accomplish tasks and assert oneself in variety of situations within different groups.
Be able to speak publicly to all groups.
Salary : 23 - 24
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