Trainee Account Manager - ITA : Job Details

Account Specialist - Tuition Services Team - Manchester

Do you want to work for a leading recruitment organisation that combines a fun vibrant working culture with industry leading support, training and career development?

Randstad is the world's largest international HR solutions business, providing a first class recruitment & customer service experience to clients and candidates alike and we pride ourselves on being experts who exceed the core requirements of our industry. At Randstad we pride ourselves on being a trusted recruitment partner in the technology-driven world of work we live in.

Our Student Support & Tuition Services team in Manchester is growing, and we are now looking for Account Specialists to join our Manchester team. You will be working with Universities, local authorities and schools, offering bespoke support and education packages to children and young people of all ages.

The role involves the recruitment and placement of specialist support workers to work with students and pupils, scheduling of support, working closely with universities, school and local authorities to evidence the impact of the support delivered to meet educational outcomes.

The expectations for this role:

• Offer the best experience possible for all candidates working with Randstad's clients
• Achieving targets if not, exceeding them
• Work closely with candidates
• To be empathetic & have a genuine care for those you work with
• Be confident and comfortable speaking to people of all backgrounds
• Manage a caseload effectively
• Handle a high volume of stakeholder calls and emails, both in and outbound
• Have good organisational skills to effectively manage your time
• Be able to handle various objections, and use soft skills to help and support those you're in contact with

In Return:

• We are located centrally in Manchester, with great transport links.
• A vibrant & fun office, with a social team who enjoy celebrating successes, big or small.
• You will can expect a generous basic salary and competitive commission structure
• An unrivalled benefit scheme such as holiday buying schemes, Share purchase plan, private company pension and much more
• You will enjoy a fun high performance and social work environment where we celebrate with the chance of monthly and annual trips and conferences for high performers

We hope to be able to share our amazing office culture with you. We have a robust virtual and in office onboarding process and we will continue to provide you the best start to your career of a lifetime with Randstad!

If you are interested in this position please apply now or get in touch with Zoe at

We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact the Internal Talent Acquisition (ITA) team.

Randstad values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application

Randstad is committed to equal opportunities for all and will not discriminate based on an individual's sex, race, disability, gender reassignment, pregnancy and maternity, marriage and civil partnership, religion or belief, sexual orientation or age. We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact us on