Trainee Administrator - SRGEurope : Job Details

A Trainee Administrator required for an established Corporate Services company based in Gibraltar. The role is offering a competitive salary package. The Trainee Administrator is an entry-level role within our clients Trusts and Corporate Services departments. The role assists the Company Manager and Trust Estates team with the delivery of professional, skilled trust and company secretarial services to a large portfolio of the firm's client companies based in Gibraltar and in other international locations. There will be an opportunity to study STEP or an equivalent qualification.

What's on offer to you?

• Genuine career progression.
• In excess of 37 days holiday.
• Study support for STEP or similar qualification.
• "On the job training" by a Director level team member.

What You Will Be Doing

• Assist the Company Manager and team to manage the administration of client structures on a daily basis and gain the opportunity to develop, practise and gain experience in company management.
• Ensure procedures, standards and protocols are adhered to and uphold sound working practices to the satisfaction of key internal and external stakeholder/regulators, compliance and auditors.
• Under the supervision of the Company Manager and/or senior colleagues liaise with clients and intermediaries on a daily basis and develop and maintain good client relation skills, gaining clients' confidence and that of other professionals.
• Work and behave in a professional manner. Diligently undertake duties assigned and delegated by the Company Manager and/or senior colleagues and follow all reasonable instructions.
• Answer telephone calls to the department politely and professionally, assisting callers, taking accurate messages and redirecting enquiries to other team members where necessary.
• Digitise documents using document scanning hardware and software and ensure these are accessible and retrievable using Viewpoint.
• Produce minutes and other documentation as required using templates.
• Provide administrative assistance to the team throughout the billing cycle.
• Ensure the fair charging of time spent on a daily basis.
• Attend regular meetings with the Company Manager and other members of the team as necessary to discuss matters relating to the portfolio.
• Contribute to business and team objectives through active involvement in projects.
• Undertake any other duties that are within the employee's skills and abilities whenever reasonably instructed.

What You Will Need to Succeed in This Role

• Sound intellectual skills evidenced by a strong academic background to graduate level or equivalent combination of education, training and experience.
• Ideally some experience of working in a client/customer facing role.
• Knowledge of MS Office suite - Excel and Outlook essential.
• Ambition, drive, energy and the desire to learn and grow professionally.
• Takes personal responsibility for their own development.
• Able to successfully form, build, develop and maintain positive and effective working relationships with people from a wide range of personal and professional backgrounds.
• Excellent written, verbal, and face to face communication skills.
• Demonstrates excellent organisational, time, project and diary management skills.
• Excellent attention to detail and accuracy.
• Committed to the delivery of the highest levels of customer service.

Trainee Administrator |Gibraltar | Company Administrator | STEP | Viewpoint | Minute taking