Trainee Executive - Optima Recruitment : Job Details

Trainee Policy Operations Technician

• £21,000 with regular reviews.
• Based in Dorking
• Hybrid working (2 days wfh, 3 days in the office)
• Car Parking
• Casual dress
• Fruit provided weekly
• Optional breakfasts provided daily
• Share Save scheme
• Social / Charity events
• Pension scheme
• Employee benefits portal, Vitality and Death in Service

Excellent working enviroment and opportunity within progressive company to learn all about insurance specifically relating to policies.

Genuine career opportunities for the successful person.

Job specification:

• Learn the processes involved and systems used in policies
• Administration of policies, this will include quotations, policies and queries
• Working as part of a team delivering high quality telephone and email service to intermediaries, customers and other relevant third parties
• Efficiently process your daily workload in line with targets and set authority limits
• Working to operational deadlines
• Handle any policy queries or concerns from other departments of the company
• Provide customer service through telephone, email and live chat

Person specification:

• Good level of education
• Some work experience preferred
• Good interpersonal and communication skills
• Ability to understand and use established systems - good PC skills
• Attention to detail and ability to accurately record information