Trainee Insurance Advisor - rthirteen recruitment : Job Details

R13 Recruitment are currently partnering with a leading insurance provider in their search for a Trainee Insurance Advisor to join their Norwich-based team. Joining their highly successful business, you will be a first point of contact for customers, advising on products, and accurately updating records. Full training will be given, along with the opportunity to study towards recognised industry qualifications to support your long-term career with the business.

This is a full time, permanent position working Monday - Friday, 8.30am - 5pm or 9.30am - 6pm, and is offering a salary of £23,000 - £24,000 DOE, plus bonus.

The company

A highly reputable insurance provider, this company have been growing from strength to strength over the years with offices across the region. With a focus on exceptional service to their clients, this company also have a focus on sustainability and supporting not only their employees, but the local community too. They are seeking someone who has long term career aspiration for a career within insurance, who want to grow within the business and commit long term.

The day to day

• Providing expert advice on the range of insurance products sold by the company.
• Answering customer enquiries via telephone and email.
• Processing documents, and ensuring accurate records are kept.
• Making a positive impact on every customer call, efficiently and effectively having the right conversations to meet their needs.
• Problem solving and building excellent relationships over the telephone, and providing a friendly, timely and professional service.

You will have/be:

• GCSE level qualifications in Maths and English A-C minimum
• Excellent customer service skills.
• Strong phone contact handling skills and active listening.
• The ability to adapt/respond to different types of enquiries.
• Dedication and commitment to drive performance.
• A desire to pursue a career within insurance

How to apply:

To hear more details about this fantastic opportunity please email your CV to Rebecca Headden - Business Director at R13 Recruitment. If you don’t hear from us within 5 working days upon initial submission of your CV, please assume you have been unsuccessful.