Trainee Parts Advisor - Todd Hayes Ltd : Job Details

Trainee Parts Advisor

Our client a global, leading construction and industrial franchise are actively seeking a Trainee Parts Advisor to join their team.

This is a full-time, permanent role, based in Wymondham.

Main Purpose of the Role:

You will on occasion need to present a Parts solution to the customer and frequently liaise with the Manufacturer.

Knowledge, Skills & Experience:

• Parts background is desirable, but we would consider candidates with general knowledge of parts
• Automotive, truck or car experience, or dealership background is desirable
• Proven record of making calls resulting in sales is desirable
• Knowledge of ADP and TBS desirable (training will be given)
• Clean driving licence and good driving record
• Fork lift truck driving licence is desirable (training will be provided)
• Teamwork, ability to work confidently within a group and on own initiative
• Time Management, prioritising tasks and working to deadlines, whilst being quality focused to ensure the right parts are sourced
• Availability to work Saturday morning Rota as overtime (usually 2 in 5 Saturday mornings)
• Proof of right to work in the UK

Duties:

• Build strong and positive relationships with customer
• Assist with customer enquiries/orders
• To promote and sell Parts to new and existing customers.
• Present a professional image and portray a polite and courteous manner at all times
• Take parts orders and sell in order to meet Company targets and support all campaigns
• Answer all in-coming calls and respond to messages promptly
• Maintain correct off the shelf availability and distribute parts accordingly
• Receive and check in deliveries on our computer system promptly and efficiently
• Attend service counter area and take orders/enquiries from Service Engineers
• Ship parts using FedEx to remote Engineers via By Box
• Ensure Parts for service jobs are picked and ready for the Engineers
• Ensure return to stock for parts not required
• Parts returns to be sent back with appropriate paperwork, when necessary
• Operate fork lift in a safe and responsible manner

Benefits:

• Auto-enrolment pension scheme
• 22 days paid holiday + bank holidays + 1 day for every 5 years completed service
• Company sick pay scheme
• Company uniform
• Free staff parking
• Rest area at depot
• Online training programmes for all roles, career paths for progression
• Additional training programmes for employee career advancement
• Life assurance policy (4 x basic salary)
• Private medical health (contributory)
• Chiropractor private medical treatment scheme/ occupational health
• Employee assistance programme
• Employee discounts on merchandise
• O2 Employee Benefits

Todd Hayes Ltd is an equal opportunities employer. Due to the large number of applications we receive I’m afraid we are unable to respond to everyone individually however your details will remain on file should another suitable opportunity become available moving forward.

If we can take your application further, we will of course be in touch.

Todd Hayes is acting as an Employment Business in relation to this vacancy.

Todd Hayes Ltd