Training Administrator - City Group Recruitment Limited : Job Details

Training AdministratorHuntingdon | £21,000 - £25,000 per year | Full-time

Are you an organised and detail-oriented administrator with excellent customer service skills? We are looking for a Training Administrator to join our growing team, providing vital business support to our training department.

Training Enquiries & Bookings:

• Be the main point of contact for training enquiries via phone and email.
• Process bookings, raise invoices, and manage special requirements.
• Chase and process payments while recording enquiries in our CRM system.
• Maintain regular communication with clients, tracking their progress.

Course Administration:

• Greet candidates and prepare training registers.
• Produce and send attendance certificates after courses.
• Set up training rooms for events and internal meetings.
• Order course refreshments and supplies.

Website & Online Training Support:

• Keep the website updated with training and exam dates.
• Attend online training sessions to assist trainers and delegates.

Examination Administration:

• Support exam days by invigilating and assisting candidates.
• Call candidates beforehand to ensure they have the correct information.

General Administration:

• Keep training team diaries up to date.
• Propose improvements to processes and procedures.
• Contribute to other tasks as required by the line manager.

Strong administrative and organisational skills.Confident communicator with excellent customer service abilities.Ability to manage multiple tasks and work on your initiative.Good attention to detail and proficiency in Microsoft Office.Experience using CRM systems is a plus.

This is an exciting opportunity to be part of a supportive team in a dynamic environment. If you are proactive, customer-focused, and eager to develop your skills, wed love to hear from you!

Apply today and take the next step in your career!