Training Manager - Membership Bespoke : Job Details

Training Manager

Trade Association

2 Days Central London, 3 Days Home

Basic Salary Up to £55,000 dependant on experience with excellent benefit package 25 Days holiday p.a. increasing by one day for each year in post to a maximum of 30 days plus bank holidays, 12% non-contributory pension, Healthy Options allowance of £1,200 per year, Bonus - typically been 5% to 10% on an annual basis.

Permanent, Full Time

Our client a Financial Services Trade Association is looking for a Training Manager for their offices in London with hybrid working.

The Role

Continued development of association’s training programme, service delivery and expansion to new customer segments, supporting the association’s objective of developing people within the industry.

Key Responsibilities

Product and services development

Manage the association’s training service to support the objective of developing people in the industry.

Develop the training programme in line with member demand and in conjunction with policy teams.

Plan new course development in conjunction with policy teams, trainers and line manager.

Identify and implement new channels for service delivery in conjunction with line manager, e.g. on-demand training services.

Ensure continuity of training delivery by expanding the association’s trainer pool.

Review training course delivery, identify and implement improvements to raise professional standards.

Maintain high engagement, innovation and high standards of delivery, through the Association’s Approved Trainer Programme.

Develop and apply a pricing strategy for online and face to face courses.

Liaise with members and training providers, to determine course content requirements.

Agree trainer costs and provide quotations to members.

Develop a marketing strategy to expand the number of delegates every year from member and non-member companies.

Identify new sectors that would benefit from Association’s existing product and service offering.

Identify non-member companies to target with training services marketing.

Develop suite of marketing material including training specifications, e-shots and web content.

Develop and utilize the Association’s CRM system, to enable segmentation and targeted marketing campaigns.

Review all member touchpoints and introduce improvements that will further professionalise services and communications to members.

Use IT to create efficiencies and automate internal processes where possible.

Develop clear and concise reports to assist in the measurement, management and ongoing development of the training proposition.

Ensure accurate financial records of training activity are maintained.

Monitor the budget and take appropriate action in relation to underperforming courses when necessary.

Prepare an annual training budget.

Manages the Training Coordinator.

Person Specification

Previous experience in training management role within a trade association

Product and market development experience

Marketing proficiency (Marketing qualifications are desirable but not essential)

Experience of working with CRM systems (CRM development experience desirable)

Proven experience of achieving commercial targets

Budget management experience

Line management experience

MS Office - Word, Excel, PowerPoint, Outlook

To apply to this role please send your CV

Due to the volume of applications we are only able to contact successful applicants. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion.

Membership Bespoke is acting as a recruitment business in relation to this role. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with 10+ years of experience delivering tailored permanent, temporary, interim, and Executive Search recruitment solutions to Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies.