Travel Concierge Executive - Rockpool Recruitment LTD : Job Details

Concierge Executive

Our client offers unique luxury travel experiences, partnering with top-tier hotels and resorts worldwide. They provide comprehensive travel planning and personalized itineraries, ensuring a perfect blend of relaxation and adventure for families

Are you looking for an exciting role in a growing travel business? You will manage concierge tasks, enhance customer experiences, and ensure seamless travel for clients.

Concierge Executive - what will I be doing ?

• Provide outstanding customer service and manage client relationships
• Act as the main contact for customers, responding to enquiries and all sorts of different requests
• Oversee all travel arrangements for a smooth client experience
• Collaborate with luxury travel suppliers to enhance services
• Stay updated on hotels, dining, and attractions
• Handle flight check-ins, health forms, transfers, and bookings

Concierge Executive - What experience do I need ?

• Perhaps you have previously worked as a PA ? Or a Travel Consultant ? Or in events? The main criteria is that you are used to dealing with high -end clients and are incredibly organised.
• Experience in luxury customer service or sales is beneficial
• Ability to prioritize multiple tasks
• Exceptional attention to detail and problem-solving skills
• Accurate data entry and strong IT skills
• About Our Client:

Concierge Executive - What else do I need to now?

This is a really exciting and fun team to be part of. The pay is between £27k - £30k depending on experience. Hours are Monday to Friday 9 - 5.30 pm 3 days in the office and 2 days from home. 25 days annual leave plus bank holidays Birthday day off - Recognition awards - Social events - Trips abroad. This really is a wonderful place to work!