Travel Consultant - Lloyd Recruitment Services Ltd : Job Details

Exciting Opportunity for a Travel Consultant!

Lloyd Recruitment Services is excited to partner with an award-winning company near Haywards Heath who are in search of a Travel Consultant to join their growing team. If you're passionate about travel and have inbound customer service experience, this could be the role for you!

As a Travel Consultant, you'll assist customers with planning and booking their holidays, offer expert advice, and provide exceptional service across various channels like inbound calls, emails, and webchat.

Salary, Benefits and perks:

• Competitive salary - £25,000
• Private health insurance - comprehensive private medical cover
• Hybrid working - 2 days in the office and 3 days working from home
• Discounted gym membership
• Free on-site parking
• Exclusive discounts - access discounts on retail and hospitality
• Generous holiday allowance - 25 days plus bank holidays, with the option to buy and sell holidays
• Pension contribution
• Career growth - opportunities for training, development, and career progression
• Modern office facilities

Travel Consultant Key Responsibilities:

• Promote and sell a variety of travel products and services, ensuring you meet customer needs and expectations
• Provide expert travel advice, assisting customers with bookings, and resolving any queries through inbound calls, emails, and webchat
• Continuously enhance your knowledge of destinations, packages, and travel trends to offer customers the best options
• Ensure accurate booking completion and deliver a seamless customer experience every time
• Collaborate with your team to uphold high service standards and share knowledge
• Take ownership of your professional growth by staying updated on new products, systems, and services

What You'll Need as a Travel Consultant:

• Previous experience in customer service, particularly in an inbound call centre
• Excellent communication skills, both written and verbal
• Passion for helping customers
• Proficiency with booking systems and technology
• A positive and problem-solving approach to customer enquiries

Ready to join a team that values your skills and offers fantastic benefits? Apply now!

Refer a friend and earn a retail voucher worth up to £500!Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.