Underwriter - SRGEurope : Job Details

Underwriter required for an expanding insurance company based in Gibraltar. As a member of the underwriting team, you will assess risks received from Insurance Brokers in an objective, profitable and competitive manner, develop and service nominated accounts and customers in accordance with current underwriting guidelines and authority limits. Candidates will ideally be bilingual English and Spanish.

As the Underwriter you will respond to customer/broker enquiries and advise on all products and services; underwrite quotes, amendments and issue policies and renewals in accordance with current underwriting guidelines and take payment for same, and deliver a high level of customer service and cross sell products where appropriate.

What's on offer to you?

• Performance Bonus
• International Health Insurance
• Pension Scheme (after 6 months employment)
• Hybrid Working
• Summer Hours
• Payment of membership fees for professional institutes (CII)
• Generous education incentives and awards for continuous professional and personal growth in the role

What You Will Be Doing

• Assist in the review of existing policies and make necessary adjustments (renewals, endorsements).
• Prepare all policy documentation.
• Perform any other duties as assigned by the Chief Executive - Europe, Senior management or the Core team.
• Assist in new business development and projects as required.
• Set up new and update existing products schedules in the business.
• Develop and service Brokers' requests.
• Undertake monthly renewals.
• Respond to internal and external client queries in person, by phone, email or fax.
• Deliver a high level of customer service to clients and introducers during face-to-face contact, on the telephone and by email.
• Liaise with clients, brokers, claims team and/or underwriting regarding clients' claims or clients' insurance needs.
• Liaise with, assist Finance Department with direct, and broker queries.
• Collect premium payments for all Clients.
• Chase clients and brokers for renewals and make appropriate notes on the underwriting system.
• Assist with credit control as required.

What You Will Need to Succeed in This Role

• Expertise in this field is an advantage but not essential.
• Fluent in English and Spanish.
• Working knowledge of insurance products policies, procedures, clients and markets is an advantage.
• Willingness to progress toward relevant professional designations (e.g. Cert CII).
• Able to collaborate and meet goals.
• Organisational and time management skills.
• Customer focused.
• Competency in digital processes.

Keywords: Underwriter | Gibraltar | Insurance |Fluent English and Spanish |Brokers |Cert Cii