Underwriting/Admin Agent - Acorn insurance & Financial Services LTD : Job Details

Would you like to make an exciting leap into the world of Household Insurance? We are currently recruiting for a talented Underwriting/Admin agent to work as part of our established office.

If you are a self-motivated individual who is eager to develop their career, comfortable working to targets in a fast-paced environment, professional, enthusiastic and has good sales experience then this is a great opportunity to enhance your career.

Role: Household Underwriting/Admin Agent

Location: Liverpool/Hybrid

Salary: £24,255 - £27,876 OTE including £2000 KPI related bonus per annum

Working Hours: Monday to Friday, 37.5 hours per week between 9:00am - 5:30pm (no weekends)

What you will be doing:

• Handling internal referrals from sales/renewal team & customers
• Validating all online sales
• Assisting and learning underwriting
• Inviting renewals & completing lapses
• Dealing with existing customers for mid-term adjustments
• Always providing excellent customer service
• Reporting to Head of Department/Manager
• We are a growing team with future development for progression very quickly

 What we’re looking for:

• Commercially aware of the market
• Confident telephony manners
• Working alongside a growing team to ensure key deliverables with SLA’s achieved
• Having the ability to understand bespoke systems
• Household experience would be an advantage but not a necessity
• The ideal candidate should be comfortable with working towards targets within a fast-paced environment and be proficient in all Microsoft office products.

About Acorn Insurance

We are a growing business with great opportunities to build your knowledge of the financial services industry. As a specialist insurance provider, we have over 40 years of experience helping people secure motor insurance across all of the UK. We help more than 50,000 customers to find a policy that meets their needs and gives them the peace of mind that comes with high-quality insurance.

At Acorn Insurance we provide full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business.

We celebrate difference and it’s important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves.  

Why Acorn Insurance?

Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include:

• Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
• Additional Buy & Sell Holidays
• Company Sick Pay Scheme
• Company Paid Maternity & Paternity Leave
• Generous Company Pension Scheme
• A comprehensive Mental Health support system via the health assured Employee Assistance Programme (EAP)
• A wide network of mental health first aiders.
• Our very own reward and discount platform "Your tomorrow"
• Fresh fruit Deliveries twice a week
• £250 Refer a friend bonus
• Cycle to work scheme
• Free eye test vouchers and a contribution towards the frames
• Regular Employment Engagement including ongoing competitions with fantastic prizes
• Charity fundraising events

All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.

If you think you would be a great fit for us, but don’t meet all the requirements of the role, please contact us as we’d love to discuss how Acorn Insurance could be the next step in your career journey.