UPVC Door and Window Operative - Graham Rose Recruitment : Job Details

We are seeking a professional UPVC Door & Window Repair Technician to join a leading landlord managing domestic housing stock across the Epsom area. This is an exciting opportunity to secure a full-time, long-term position with excellent career progression.

Key Responsibilities:

• Perform repairs and maintenance on UPVC doors and windows (e.g., broken DGUs, seals, handles, hinges).
• Complete works via PDA device, accurately recording SOR codes.
• Ensure safety at work, reporting hazards and accidents.
• Maintain high-quality standards, completing jobs on the first visit where possible.
• Keep residents informed throughout the repair process.
• Maintain clean, well-stocked vehicles and company tools.
• Handle emergency and routine work orders as needed.
• Report follow-up jobs to the Repairs Team and update residents.

General Duties:

• Promote equality, diversity, and inclusion in the workplace.
• Comply with GDPR, health & safety regulations, and safeguarding protocols.
• Contribute to team performance and meet KPIs.
• Report customer complaints and ensure they are addressed within policy.
• Continuously improve service based on resident feedback.

Person Specification:

• At least 5 years' experience in a similar role.
• Full driving license and proficient in using mobile devices for work.
• Strong trade skills and time management abilities.
• Experience in social housing and a good understanding of safety regulations.
• Excellent communication and customer care skills.
• Ability to work independently, multitask, and prioritise effectively.
• Proven problem-solving skills and attention to detail.

Position Details:

• Job Title: UPVC Door and Window Operative
• Salary: £34,125 per annum
• Location: Epsom
• Working Hours: Full-time (40 hours per week)
• Company Van and Fuel card
• 21 days annual leave + bank holidays & your birthday off* (30 days total)
• Pay review every year
• 26 weeks full pay maternity leave
• 8 weeks full pay paternity leave
• Vast directory of training on bespoke in-house Learning Management System
• Other benefits including Private pension, Life Insurance, 24/7 Digital GP service, Personal Accident Insurance and Free eye test voucher annually

This role offers the chance to join a well-established employer with the potential for long-term career development and progression.

If you are looking for a rewarding and stable opportunity, apply now by submitting your updated CV.

Equal Opportunity EmployerGraham Rose is an equal opportunities employer. This vacancy is being advertised by Graham Rose Ltd, operating as a recruitment business and agency.