Utilities Analyst - Appcast Enterprise : Job Details

What you will do:

Accurately check utilities invoices for E2 Services Limited’s clients and work with their Accounts Payable teams to facilitate timely payment.

This is a full time position within our office in Quinton, Birmingham

What we offer

• Competitive salary
• Paid holidays and sick pay
• Comprehensive benefits package including pension, life assurance, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle 2 work scheme and discount on Johnson Controls security products
• Extensive product and on the job/cross training opportunities with outstanding resources available
• Encouraging and collaborative team environment
• Career development through various career ladders including Customer Service
• Dedication to safety through our Zero Harm policy
• Access to business resource groups
• Training on our company values

How you will do it

• Support Billing Validation administrator, as appropriate, with sourcing, importing and storing of supplier utility invoices into an online repository
• Import of invoice data into an industry specific database
• Generating and issuing Client Outputs reports / Upload Files
• Ensure clients are sent the invoices promptly according to the Supplier’s schedule
• Ensure Client specific payment run deadlines are met
• Ensure any client specific coding schedules are maintained and reflected on payment upload files
• CRM – Ensure Tickets are resolved within agreed SLAs
• CRM – Ensure full use of the software
• Respond to Clients professionally and in a timely manner
• Attendance of Client meetings as required
• Mailbox management – generic mailboxes and client specific
• All appropriate ad hoc administration duties required in the BV process
• Attend regular departmental meetings
• Engage in supporting cross functionality activity with all Departments

What we are looking for

Required:

• High level of motivation and ability to work on own initiative
• Organised with a pro-active approach
• Excellent time-keeping skills
• Excellent IT skills with working knowledge of all Microsoft Packages (good knowledge of MS Excel essential)
• Excellent attention to detail
• Excellent interpersonal and communication skills, and able to develop excellent customer/supplier working relationships
• Reliable and trustworthy
• Ability to work to tight deadlines
• Ability to multi-task
• A self-starter and strong team-player, flexible and able to work effectively without close supervision
• Capable utilising complex problem-solving skills
• Ability to maintain integrity and work with confidential information

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