Van Home Delivery Driver - Bensons for Beds : Job Details

Are you a friendly, customer focused van driver with experience in home deliveries and lifting heavy goods? This is a physically demanding role, so please consider this applying.

This is not just a driving role. You will be the face of our business, so having excellent customer service skills and the ability to lift and manoeuvre heavy items of furniture every day, with manual handling experience is essential. We take pride in ensuring our customers receive their delivery to a room of their choice with a first class, friendly service.

As part of a two-person delivery team our Van Home Delivery Drivers will deliver mattresses, bed frames and furniture products into customers homes and may help to assemble the products in their room of choice, being a key representative of the Bensons brand.

The role: Van Home Delivery Driver

Join our logistics team and delight our customers with an exceptional customer experience ensuring every task is carried out with our customers in mind. Working with our Customer Delivery Drivers to be the face of Bensons for our customers, ensure courtesy on the road, give a warm greeting, handle products with care as you deliver products on time and to a room of their choice, following the guidance in our Customer Delivery Charter.

Key duties as a Van Home Delivery Driver:

• Complete your deliveries on time, to schedule and most importantly ensuring your customers are left happy, keeping your customer informed by calling ahead.
• Support an environment and culture within Bensons for Beds where the Customer is firmly at the centre of everything that we do.
• Ensure your vehicle is clean and fit for the next delivery to represent Bensons in our communities, monitoring for roadworthiness and reporting any defects, ensuring compliance with all transport legal requirements.
• Creating a good impression to our customers adhering to company uniform policy and being friendly and helpful throughout, wearing overshoes and gloves during the delivery.
• Previous commercial driving experience in a van
• Good people skills and some previous experience in a customer facing role
• Ability to lift and manoeuvre heavy items of furniture with manual handling experience is essential
• Understanding of EU Driving legislation and tachograph law
• Desirable experience of using a PDA
• Please note that for insurance purposes you should be aged 21 years or over.

The Skills Required

• Previous experience in a customer facing role, preferably in a similar environment (e.g. logistics, manufacturing, retail).
• Ability to lift and manoeuvre heavy items of furniture with manual handling experience
• Desirable experience of using a PDA but not essential as training will be given
• Clear confident verbal communicator
• Professional in attitude and appearance, polite and courteous to our customers and when out in the community representing Bensons.

The Benefits

In return for your contribution to the site’s performance, we offer a competitive salary of £30,252p.a. and in addition to that we offer you all these extra benefits:

• Employee discount scheme for Bensons products
• *Medicash - cashback options for Health and wellbeing services (dental, optical, virtual GP, other healthcare services and more)
• *Unum Income Protection - for peace of mind if you’re off work long term due to illness
• *Pension scheme – provided by Legal & General
• *Discounted Gym membership
• *Cycle to Work scheme
• *Annual leave buy & sell scheme – you can top up your holiday entitlement or sell unused days to suit you
• *Enhanced maternity and adoption leave
• Access to Retail Trust services (guidance and support on retail issues, mental health, wellbeing & financial topics)
• Learning and development programmes to gain new knowledge and skills
• Career progression – access to internal opportunities to build your career within Bensons for Beds
• *Long service awards and ‘Love to Shop’ voucher rewards to spend as you like

(*qualifying periods apply)

About Bensons for Beds

We're Bensons for Beds! We put Sleep Wellness™ at the heart of everything we do. With 100 years of experience in sourcing and manufacturing the best quality beds, frames and mattresses, at Bensons we understand how to design the perfect, tailored sleep experience. We have 170+ locations and employ c 1800 colleagues. Under new ownership of Alteri Investors we have an ambitious 3 year plan to grow the business further and achieve our mission of being the market leading bed retailer with a strong omnichannel presence

Apply now!

If you'd love to join a great team and learn new skills, get great career opportunities and be devoted to delivering great customer service, apply today!