About the role
MB of Medway is a thriving independent Mercedes-Benz, Brabus and AMG Specialist in the heart of historic Rochester. We are searching for a number of experienced technicians to help grow the company in 2025 as we continue to attract customers from all over Kent and the South-East.
This is an exciting opportunity to be part of a local success story, building a bigger team to respond to the growing customer reputation that is the result of a constant investment in high standards, persistent attention to detail and genuine customer relations. With new ramps ready for a bigger team to continue to deliver the elite range of servicing and repairs we proudly provide to all our customers.
Duties & Responsibilities:
- Carry out servicing and repairs to a variety of high-end vehicles
- Perform diagnostic testing to identify vehicle faults
- Work alongside other technicians to provide efficient solutions for issues
- Maintain the high standards of our business and workmanship
- Provide updates to customers on repairs and address any concerns, maintaining excellent customer service
- Liase with service manager on estimates, invoices and parts
Our Ideal Candidate:
- Fully qualified (City & Guilds), BTEC Level 3, NVQ Level 3 or equivalent
- At least 4 years’ experience with the Mercedes-Benz, Brabus or AMG passenger vehicles
- Current and valid UK Driving Licence
- Strong diagnostic and problem-solving skills
- Self-motivated and able to work to their own initiative
- High attention to detail and a commitment to quality
- Excellent communication and customer service skills
- A passion for all things cars
- Your own tools
Benefits:
- Monday - Friday 08:30 - 17:30 (1 hr lunch break)
- 20 days holiday + bank holidays (Totalling 28 days)
- Company Pension (3% employer contribution through Nest)
- Onsite gym for personal health and development
- Friendly and collaborative team
- Company events
- Waterside unit in walking distance of historic high-street