Online Training Manager - Blue Square : Job Details

ARE YOU THE ONE?

The Virtual Online Training Manager will oversee virtual training projects on Samsung Backstage (the company’s online training platform) and partner sites. You'll manage online training projects from start to finish and develop innovative ideas tailored to current business needs and products.

Your role includes promoting virtual training, sharing insights with channel partners, field teams, and training teams, while focusing on ROI and training effectiveness.

You'll collaborate with internal stakeholders, channel partners, and external agencies to enhance virtual training and strengthen audience engagement.

WHAT YOU’LL BE UP TO

TRAINING STRATEGY EXECUTION

Responsible for delivering virtual training strategies and training session roadmaps aligned to the wider mobile experience (MX) strategy.

Be familiar with the marketing assets database, attending Go to Market (GTM) meetings to understand upcoming focuses and weave these into strategic plans

PLATFORM ENHANCEMENT

Work with the Senior Online Training Manager on communication plans and executing virtual training content plans with Samsung UKs business focus.

Grow the online training platform community, building brand advocates.

Work with external agencies to develop platform features, research, and review community feedback.

COLLABORATION

Responsible for promoting virtual training, develop relationships with channel partners communication upcoming sessions and projects monthly.

Collaborate with studio, production and training team booking session recording across live and pre-recorded sessions

PROJECT MANAGEMENT

End-to-end project management of the creative process to build virtual training session briefs for training and production team, review content and gain approval.

Operate with maximum cost efficiencies with budgets ensuring decision making supports maximum return on investments made into content, production, platform, and communication

ARE YOU OUR PERFECT PARTNER?

• You’re able to demonstrate experience within consumer technology products and brands.
• You’re an excellent communicator who can build strong relationships drive commercial objectives.
• You’ll ideally have experience working with creative agency partners to manage and maintain projects.
• You’re creative, with the ability to think of 'out of the box’ when it comes to developing new ideas and initiatives.
• You’ve got a great understanding of streaming and studio production.

WHAT YOU CAN EXPECT FROM US

• Competitive Salary: Up to £40,000 Per Annum
• Performance Bonus 10%
• Company Car
• Company Sick Pay
• Samsung Discounts
• Life Assurance: 4 times your annual salary
• Rewards Portal
• ETHIC Values - Employee of the month: a chance to win a £500 lifestyle voucher!
• Development Opportunities- our teams have historically moved into all manner of other jobs!

WHO ARE WE?

We’re Blue Square. An award-winning, retail marketing agency connecting and engaging audiences with some of the world’s most loved brands. We believe in the power of human touch across the buyer to customer journey to grow sales, increase loyalty and build brand love for our clients. People are at the centre of our success. We go above and beyond to support, develop, and nurture our talented employees to driver personal growth and love what they do.

At the heart of our agency are our ETHIC values - and we’re on a mission to work with individuals who share and believe in them.