VOIP Engineer - In Technology Group Limited : Job Details

Additional Benefits:

• Employee Ownership Bonus: Eligible after 12 months of employment
• Overtime Pay: £140 for each on-call weekend

Our client is a leading provider of telecom and data services through dealers and resellers across the UK, is seeking a skilled VoIP Engineer to join their dynamic team. With a focus on maintaining and growing their channel base as the BT switch-off approaches, this is an exciting opportunity to play a pivotal role in our business growth.

As a VoIP Engineer, you'll collaborate closely with dedicated provisioning and sales teams, delivering technical support to ensure seamless customer onboarding and troubleshooting. Their employee-owned culture fosters collaboration, innovation, and a shared commitment to success.

• Provide technical support for customer onboarding and issue resolution
• Collaborate with sales and provisioning teams to deliver a seamless customer experience
• Troubleshoot and analyse VoIP systems using tools like Wireshark, tcpdump, and sngrep
• Occasionally travel to customer sites when required

• 2-3 years of hands-on experience with VoIP PBXs and Unified Communications
• Solid understanding of VoIP protocols
• Proficiency in call flow analysis with tools such as Wireshark
• Strong knowledge of networking technologies (OSI model, TCP/IP, LAN, WAN, DNS, DHCP, QoS)
• Familiarity with telecommunications standards like DECT, SIP, and Analog
• Bonus: Experience with Microsoft 365 licenses
• Excellent problem-solving, technical, and communication skills
• Ability to quickly learn and adapt to new products and technologies
• Valid driving license with access to a car for occasional travel
• Willingness to participate in the on-call weekend rota (approximately once per month)

Join our client's company and become a key contributor to their ongoing success. If you're a proactive and technically skilled professional with a passion for VoIP technologies, we'd love to hear from you!

Apply today!

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.