Volunteer and Engagement Officer - The Care Forum : Job Details

Join our passionate team and make a real difference in health and social care services.

Volunteer and Engagement Officer 

Based at Healthwatch Swindon, Sanford House, Sanford Street, Swindon, SN1 1HE, with work across Swindon and remote working

• 30 hours per week
• NJC 15 (£29,093 pro rata)
• Permanent

Note: This is a dynamic recruitment process where we reserve the right to interview and appoint suitable applicants ahead of the closing date, so we encourage early applications.

About Healthwatch

Healthwatch Swindon is the independent voice for people using health and social care services. We work alongside the NHS and social care organisations to ensure that public voices shape services for the better. As an inclusive and diverse employer, we reflect the community we serve.

About TCF

Healthwatch Swindon is part of TCF, a charity dedicated to building socially inclusive communities. Through regional Healthwatch services, Resettlement projects, and Lived Experience initiatives, we empower individuals to have a voice in the services they use.

The Role

As the Volunteer and Engagement Officer, you will recruit, train, and support a diverse group of core volunteers to help deliver a proactive Healthwatch service. You will lead community-focused engagement activities, listening events, and collaborative work with community groups to ensure our vision is realised.

Responsibilities include:

• Recruiting, training, and motivating volunteers.
• Coordinating and delivering community-based, volunteer-led activities.
• Organising surveys, project work, and writing reports with recommendations.
• Supporting and attending events to promote Healthwatch’s vision.

The Person

We’re looking for a flexible, approachable individual with a passion for amplifying voices and tackling inequality.

Experience:

• 2+ years in the health and social care voluntary sector.
• Planning and facilitating meetings and events.
• Empowering and supporting individuals.
• Recruiting and managing volunteers or staff.
• Developing and monitoring services.

Skills:

• Excellent IT skills, including creating publicity materials and managing databases.
• Strong organisational and communication abilities.
• Ability to work both independently and collaboratively.

Benefits of Working for TCF

• 30 days of annual leave per annum, in addition to bank holidays (pro rata).
• Workplace Pension Scheme with a generous 6% employer contribution.
• Employee Assistance Programme with access to shopping discounts, online counselling, and on-demand GP services.

How to Apply

If you have the skills and experience required for this position, click “apply” today and you will be sent an email including the full job description and person specification. This will request the provision of a personal statement based on this.

Note: Candidates who do not provide a personal statement will not be considered.

Closing date: 10th January 2025 at 5pm

Interviews will be conducted on a rolling basis. Early applications are encouraged. 

This is a dynamic recruitment process where we reserve the right to interview and appoint suitable applicants ahead of the closing date, so we encourage applications to be received promptly.

TCF is strongly committed to equal opportunities and welcomes applications from all members of the community. This post is subject to right-to-work checks.

Other suitable skills and experience include Volunteer Coordinator, Community Engagement Officer, Health and Social Care Specialist, Volunteer Support Manager, Community Liaison Officer, Project Coordinator.