Ward Administrator - Elysium Healthcare : Job Details

Join the team at Brighton & Hove Clinic as a Ward Administrator and enjoy a career where you will be valued and supported in everything you do.

Working alongside the multidisciplinary team, you will provide day-to-day administrative support for the wards, including updating service users information, managing the ward diary, updating service users timetables and minute taking.

9am -5pm Monday- Friday 

As a Ward Administrator, you will be responsible for arranging meetings and typing up all correspondence and documentations. 

At Elysium, we want the best for you. That’s why you will have continuous access to a range of training courses to enable you to reach your career goals. After all, a better you means better care. That’s what delivering great healthcare should feel like.

As a Ward Administrator you will be: 

• Providing clinical administration and an efficient support service as required such as updating and maintaining accurate patient information, answering telephone calls, taking messages, whilst communicating effectively and professionally with both internal and external stakeholders, ensuring confidentiality of all written and verbal communication.
• Providing efficient administration to the ward staff, dealing with any requests for information promptly.
• Answering the ward phones promptly and manage all enquiries as efficiently and effectively as possible.
• Adding all admissions to Carenotes, electronic patient records system, on the day of admission as required by head office
• Preparing all new patient folders in preparation for admission ensuring all relevant documentation included
• General administration duties such as photocopying, filing, archiving, scanning
• To cover the main reception duties as required.
• Providing efficient support to the ward on a weekly basis, working in collaboration with the Medical Secretaries and ward staff to ensure that the ward offices are kept in a tidy manner and helping to support the smooth running of the service.
• Participating in the implementation of the new Quinyx rostering system and to manage existing Temployer that is being phased out.
• liaising with line management / senior members of staff in relation to their staffing and skill mix requirements ensuring that they are met in the immediate / longer term in an efficient manner.
• Where gaps / staffing requirements are identified will take immediate and appropriate action to ensure that the establishment headcount requirements are met for the shift in question, with oversight to ensure that the information contained in the Temployer / Quinyx rota system is accurate
• Monitoring future rotas and plan ahead in order to reduce the number of vacant shifts.
• Will act as the initial point of contact for internal (staff and management) and external (staffing agencies and their personnel) with respect to queries related to rota and associated issues
• Work closely with the Training Administrator to ensure all Perm, Bank and Agency staff have completed their mandatory training before they are booked for a shift.
• Ensuring that documentation, administrative systems and processes between issues relating to the rota, staffing, training and HR. in relation to Agency personnel is accurate and up to date.
• Will undertake daily review of attendance information including monitoring of all absence data so as to enable appropriate action to be taken by internal line management and external staffing agencies.

To be successful in this role, you will have:

• Knowledge of Microsoft Office programmes
• Excellent organisational and communication skills
• Ability to respond to changes in service / adaptable / open to change.
• Excellent interpersonal skills
• Organises and priorities own work within established procedures but refers more complex issues to the relevant manager.

Communications will be with service users, as well as with other staff, and will regularly require some judgement, as information will need to be gathered to facilitate correct administrative records. The nature of the role means that the role holder may very occasionally be faced with some challenging situations.

Where you will be working:

Location: 14-18 New Church Road, Hove, East Sussex, BN3 4FH 

Working at Brighton & Hove Clinic, you will join the multidisciplinary team that provides CAMHS Tier 4 service for young people aged 12 - 18 years with a prime diagnosis of eating disorders and who may have other metals health conditions.  

Combining the NICE guidelines recommended therapies, the service creates bespoke programmes that provide person-centred care to support each person’s physical, medical and mental health needs. Young people will participate in psycho-education to support their care plans, and are given the opportunity to engage in therapeutic programmes such as mindfulness, family and trauma therapy. 

Working alongside the individual and their families, the MDT will collaboratively create care plans and risk assessments. You will empower individuals to manage and improve their health through their treatment within the community. 

What you will get:

• Annual salary of £26,750
• The equivalent of 33 days annual leave (inc Bank Holidays) – plus your birthday off!
• Free meals
• Wellbeing support and activities to help you maintain a great work-life balance.
• Career development and training to help you achieve your career goals.
• Pension contribution to secure your future.
• Life Assurance for added peace of mind.
• Enhanced Maternity Package so you can truly enjoy this special time.

There is also a range of other benefits including retail discounts, special offers and much more.

About your next employer:

You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over