Warehouse Forklift Operator - Costa Coffee : Job Details

Job Title: Warehouse Forklift Operator

Location: The Roastery, BasildonJob Type: Full-Time, 40 hours/weekReports To: Warehouse Operations Manager

Our roastery in Basildon which is where this role is based, is one of the biggest roasteries in Europe and allows us to produce 45,000 tonnes of coffee a year. This is where all our coffee supplied to the UK and world is roasted and grounded, and we must say it’s a truly fantastic team and site to be part of.

This is a great opportunity to come onboard and hit the ground running with your experience or we can offer full training to get you up to speed.

 A bit about us…  

We’re Costa Coffee, masters of our craft since 1971 when the Costa brothers opened their first Roastery in London. A lot has changed since then. You may know us as the UK’s leading coffee Brand, but we can now be found in over 40 countries across EMENA, APAC and Americas. We’re on a mission like no other as we inspire the world to love great coffee. This is all supported by being part of The Coca-Cola Company.  

Along with our leading Retail formats, it’s our ground-breaking FMCG offering and Costa X on-the-go propositions, that help us serve our B2B partners across the globe. And as for coffee technology, we’re quite simply trailblazing the industry. Here at Costa, it’s about doing a great job alongside brilliant people who share a passion for growth. And we promise, we’ll always make sure you’re loving your craft.

Position Overview: We are seeking a motivated and detail-oriented Warehouse Operator to join our dynamic team. The ideal candidate will have experience operating a forklift to move stock, managing inbound and outbound logistics, and utilizing computer systems for inventory management. This role is essential for ensuring the efficient and accurate processing of goods within our warehouse, maintaining safety standards, and supporting the overall operation of the Roastery.

Key Responsibilities:

• Forklift Operation: Safely operate a forklift to move, load, and unload stock within the warehouse. Ensure that goods are transported without damage and are stored in the appropriate locations.
• Goods In: Receive and process inbound deliveries, verifying the quantity and quality of goods. Accurately update inventory records and report any discrepancies or damages.
• Outbound Collections: Prepare and process orders for outbound delivery. This includes picking, packing, labelling, and coordinating with logistics partners for timely dispatch.
• Inventory Management: Use warehouse management software to track inventory levels, update stock records, and manage order processing. Ensure data accuracy and timely entry of all transactions.
• Health & Safety Compliance: Adhere to all safety protocols and procedures, including the proper handling of materials and the use of personal protective equipment (PPE). Report any safety hazards or incidents to the Warehouse Operations Manager. Daily safety checks of the forklift trucks.
• General Warehouse Duties: Assist with general warehouse tasks, including organizing and maintaining cleanliness in the warehouse, conducting regular stock counts, and supporting other team members as needed. Perform fire marshal duties when required. Train new members on key H&S requirements

Qualifications:

• Forklift Certification: Valid counterbalance/pivot steer certification is required.
• Experience: Previous experience in a warehouse or logistics role, with a strong emphasis on forklift operation and inventory management.
• Technical Skills: Proficiency in using warehouse management systems (WMS) and basic computer applications, such as Microsoft Office (Word, Excel, Outlook).
• Physical Requirements: Ability to lift and move heavy items
• Attention to Detail: Strong organizational skills with a keen eye for accuracy in processing orders and handling inventory.
• Team Player: Excellent communication skills and the ability to work collaboratively in a fast-paced environment.

What we can offer… We’re on a growth journey like no other; more countries, more propositions, and opportunities to stretch your skills alongside our warm people, so we want you to feel valued and rewarded with, great perks and benefits:

• BUPA Healthcare and Babylon GP
• Costa Pension Scheme
• Bonus Scheme
• Group Income Protection and Life Assurance
• 50% staff discount in our equity stores, 25% staff discount in franchise stores
• Access to The Coca-Cola Company Share Incentive Plan
• 25 days Holidays

Costa Coffee is made up of true experts and masters of their craft who stretch their limits to what’s possible. It’s why we work so well remotely. We trust our teams and embrace technology to help us collaborate. And if needed, we have offices all over the world for those important connection points. Our remote working allows you to balance your work and personal life, while retaining Costa’s much-loved culture.

DE&I Statement :

At the heart of Costa Coffee are our values. We believe in Passion, Warmth, Courage and Trust. You will be part of a genuine and committed team that shares the love for coffee and a desire to deliver great experiences to our customers, committed and people. We celebrate inclusion and equality and believe everyone should bring their true self to work. We advocate collaboration and transparency and embraces differences in all that we do.