Warehouse Supervisor - Parcelhub : Job Details

Join our team as Warehouse Supervisor and ensure the smooth daily running of Whistl's Birmingham transport operation while maintaining strong connections with the Parcelhub Distribution team.

You'll proactively identify opportunities for process improvements and take responsibility for the direct supervision of a small team, leading by example to ensure efficiency and deliver high-quality service.

If you're ready to lead, motivate, and optimise team performance in a fast-paced environment, this role is a great fit for you.

Responsibilities include, but are not limited to:

• Driver management: Brief and debrief drivers, plan routes and working hours, and assess run sheets for issues.
• Operational tasks: Print and supply run sheets, maintain consumable supplies, compile evening reports, and resolve driver performance issues.
• Fleet management: Check for damage, ensure vehicles are clean, safe, and presentable, and address defects.
• Security & Safety: Lock up the warehouse, ensure Health & Safety compliance, and maintain mail security in line with MICOP regulations.
• Team supervision: Manage staff appraisals, assessments, and evening cover rota.
• Collection cover: Perform collection rounds during holidays and sick leave.
• Proactive communication: Foster positive relationships with staff, customers, and Whistl Group.

We welcome applications for this Warehouse Supervisor position from candidates with experience as a Team Leader or Warehouse Supervisor, Transport Supervisor, and in transport, reporting, customer service, admin, compliance, audit and MS Office.

• Enhanced annual leave entitlement, starting at 31 days (including public holidays)
• Access to our prestige Benefits and Rewards Portal
• Long service rewards both financial and leave-based
• Health cash plan
• Life Assurance Scheme
• Career development opportunities
• Access to a well-established Employee Assistance Programme provider

And other excellent benefits you'd expect from a market leader.

Monday to Friday: 40 hours a week, 11:30am - 8pm. A full UK driving licence with no more than 3 unexpired penalty points is required.

• Ability to directly lead and take responsibility for a small team
• Working knowledge of vehicle maintenance
• Basic working ability in the use of MS Outlook
• Awareness of health and safety good practice
• Ability to drive a CB FLT or willing to be trained
• To be flexible and able to work across different shifts and locations on occasion

Join us as a Warehouse Supervisor and continue your career with a market leader.

Parcelhub is part of the Whistl Group, a delivery management company providing efficient, high-quality and competitively priced services across business mail, parcels, fulfilment and doordrop media in the UK and internationally. Distributing over a billion items annually, Whistl is a market leader in Downstream Access Mail (DSA) services, handling over 50% of bulk business mail in the UK.

Whistl Group is a Disability Confident employer committed to equal opportunities for all in all our employment policies and practices.

Due to the nature of our business, this role may be subject to a basic DBS check.