Warehouse Supervisor - Reed : Job Details

• Annual Salary: £30k - £35k DOE
• Location: Norwich
• Job Type: Full-time

We are seeking a Warehouse Supervisor to ensure the smooth operation within our warehouse and logistics function. This role involves providing leadership and management to a team of warehouse operatives and administrators, taking ownership of development and change projects, and actively participating in Health & Safety management. The ideal candidate will have experience in a similar role within a warehouse and manufacturing environment.

• Manage the Resource Plan, including Holidays, Sickness, Cover, Overtime, and Temporary staff needs.
• Supervise all warehouse processes daily, ensuring accuracy of paperwork for each process.
• Oversee the FTL Drivers and Administration team.
• Train, develop, and coach staff members.
• Ensure compliance with Health & Safety requirements, promoting a safety-first culture.
• Maintain the ORCASCAN system for stock integrity.
• Deliver the Service Level Agreement for each customer.
• Liaise with external warehouses (3PL) regarding space constraints, customer dispatches, and return loads to site.
• Collaborate with Operations and Technical departments around HELD stock and ensure procedures are followed by the warehouse team.
• Manage raw material requests from production and update QAD (WMS) accordingly.
• Investigate incidents and customer issues (NCR).
• Provide support and guidance for the transport department.
• Manage data flow relevant to other departments such as Finance and Sales Technical team.
• Monitor the Daily Process Master issued by Sales and provide feedback when needed.
• Support the Inventory department with WHS resources during stock take.
• Act as the warehouse contact for support required from other departments.
• Oversee and action all Feed and Regrind transactions.
• Plan and evaluate daily and weekly workloads.

• Proven experience managing teams within a warehouse and manufacturing environment.
• Experience in managing change and delivering projects.
• Proficiency in using WMS or ERP systems.
• Strong communication, leadership, and interpersonal skills.
• Forklift Truck Counterbalance license (beneficial but not essential).
• Knowledge of warehouse operations, inventory management, and logistics.
• Ability to work effectively under pressure and meet deadlines.

• Competitive salary and benefits package.
• Opportunity to work with a passionate and dedicated team.
• Opportunities for development and career progression.

• Monday to Friday, 7:00 AM - 4:00 PM (37.5 hours per week)

To apply for this Warehouse Supervisor position, please submit your CV and cover letter to detailing your relevant experience and why you are interested in this role.