Water Technician - SES Home Services : Job Details

Water Technician

£25000 - £30000

Field Based

About Us:

SES Home Services is a sister company of SES Water and is owned by a group of external shareholders. The company was founded in 1989 after water privatisation and serves both direct customers and insurance claims. Our services include boiler servicing, repair and installations; plumbing; drainage and external service pipe laying.

We aim to provide the highest standard of service and communication: our customers deserve the best possible experience, and to know we are upholding our values of Service, Integrity, Collaboration, Commitment, Compassion, and Innovation.

Our Water Technicians carry out inspection work to meet the needs of the company, our third-party providers and customers.

About You:

We are looking for engaged individuals who are passionate about delivering great customer service to join us on our journey and work as a Water Technician. You will have:

• Proven experience within the water industry
• An understanding of water regulations (the National Water Hygiene / EUSR qualification would be a bonus!)
• At least an NVQ Level 1 in Plumbing
• A positive, can-do attitude
• The ability to approach and resolve problems logically
• Excellent customer service skills (verbal and written communication are key)

The Job:

• Carry out Plumbing inspector, Surveys and repair work across a range of contracts, including but not limited to SES Water workstreams, clients and customers.
• Carry out internal and external water meter repairs or replacements
• Carrying out water efficiency audits as required
• Identifying high consumption and rectifying where applicable
• Reading internal and external domestic and non-domestic water meters and accurately recording information.
• Maintaining the highest standards of customer, health, safety, environmental and quality standards on site, and to ensure other interested parties are always given full consideration and respect.
• The highest work standards and compliance with health & safety regulations are at the centre of the service we provide, and you will be expected to be an advocate of these core principles.
• Carry out all other reasonable requests within your skillset and capabilities to suit the business needs when required.

What We Offer:

We care about our colleagues and want you to enjoy your role and as such we are committed to ensuring that we support your development. We have also created a range of benefits that will care for your personal and financial wellbeing.

For Your Financial Wellbeing:

• £25000 - £30000 per annum basic salary depending upon experience
• Company bonus scheme plus, standby payments and enhanced rate overtime
• Up to 10% employer contribution towards Aviva's Group Personal Pension Plan
• Company van is provided (for work use only)

For Your Personal Wellbeing:

• 25 days annual leave which will increase with length of service
• Health care Cash back scheme and Surgical Choices
• On site Mental Health First Aiders and free annual health checks
• Confidential crisis support, counselling and legal advice
• One day paid volunteering a year

D&I Statement:

We thrive on the knowledge and life experiences of our colleagues, recognising that our differences bring diverse perspectives and make us a great team.

We welcome people that live our values, bring their true selves to work and have a desire to share their lived experience so that we are fit to serve our communities both now and in the future.

If you need any support during the recruitment process, please contact us.