Work Force Planner - The Portfolio Group : Job Details

Work Force Planner

The Portfolio Group

Job Location : Hinckley, UK

Posted on : 30/10/2024 - Valid Till : 27/11/2024

Job Description :

Workforce PlannerBased in Hinckley100% office based, Monday - Friday

As a Workforce Planner, you will play a key role in supporting the Operations team. Your primary focus will be to ensure the department is appropriately resourced, managing client calls and call-backs, and delivering accurate daily and weekly reporting.

Key Responsibilities:

  • Monitor and manage planned and unplanned employee absences across Advice Teams, ensuring timely communication of risks and solutions to the Workforce Planning (WFP) Lead.
  • Support the smooth operation of the workforce through effective scheduling to meet service level requirements.
  • Manage and update holidays, overtime, absences, shift patterns, and schedules, including early/late shifts, lunches, and out-of-hours cover for holidays.
  • Process annual leave requests in line with company policies, maintaining up-to-date records, and providing quarterly reports to the Management Team on booked and outstanding leave.
  • Ensure that teams have adequate staffing levels, particularly during peak times.
  • Identify and propose solutions to enhance productivity and support ongoing workforce planning projects.
  • Work with the Head of Development & Demand to coordinate and schedule training activities for staff.

Qualifications and Skills:

  • Strong organisational and time-management skills
  • Effective communicator
  • Analytical mindset, comfortable with reporting and data analysis

This is a dynamic role within the Operations team, ideal for someone who thrives in a fast-paced environment and has a proactive approach to workforce coordination. If you're detail-oriented and looking to make an impact, we'd love to hear from you.

47968CHR2

INDHIN

Salary : 23000 - 25000

Apply Now!

Similar Jobs ( 0)