Workplace Technician - SNG Formerly Sovereign Housing Association : Job Details

Do you have experience working in an office maintenance or workplace environment? 

About Sovereign Network Group (SNG)

We are thrilled to have joined forces with Network Homes in October 2023 which now places us as the 6th largest Housing Association in the UK. Previously known as Sovereign Housing Association, Sovereign Network Group and Network Homes have come together to create an organisation that takes the best of both and makes it even better. 

The role – Workplace Technician

We're looking for someone to contribute to the management and maintenance of our innovative workplaces. The Workplace Technician will act as our representative whilst on site and liaise between customers and contractors, ensuring that a high level of customer service is provided, and a professional service is delivered.

This role will involve routine maintenance internally and externally to the fabric of the offices and buildings across The Hive and Hertford, including the upkeep of parking and landscaped areas and management of storage areas. 

As a Workplace Technician you'll also undertake a wide range of repair work, including joinery, plumbing (non-qualified jobs such as unblocking sinks/toilets etc), internal painting and offering a general repairs and maintenance service within our offices. 

What you'll need:

• Previous experience within a similar role within an office maintenance or workplace environment
• Knowledge of heating and cooling ventilation is desirable
• The ability and knowledge to carry out appropriate minor works as required
• Excellent customer service and people skills
• The ability to establish, develop and maintain effective working relationships with all work colleagues and contractors
• Excellent organisation skills, effectively prioritising your work and taking an agile approach
• Experience of using a number of different IT systems
• Due to the nature of this role, candidates must hold a full and current driving licence with a minimum of 2 years driving experience.

We have some fantastic benefits on offer, including:

• Company van and fuel card
• £450 flex-pot annually, discounted shopping & cycling scheme
• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• Company pension scheme matched up to 12%, life cover at 4x your salary
• Flexible working - we're committed to giving people flexibility as widely as possible
• Options for private medical insurance, dental insurance & critical illness cover