Employment Type : Full-Time
What you will do Based within our vibrant Customer Support Centre in Manchester (Newton Heath office), our Customer Service Advisors are the first point of contact for all of our ADT Security customers, support with everything from account queries to technical support. You will build relationships with customers and take ownership of all enquiries ensuring the service and support you provide is the very best available. Working within a te...
Employment Type : Full-Time
What You Will Do As a Customer Support Co-Ordinator, you will play a pivotal role in supporting our customer service teams with administrative tasks. This role requires strong organisational skills, attention to detail, and the ability to multi-task effectively in a fast-paced environment. You will be responsible for coordinating internal processes, managing documentation, and supporting team activities to ensure the delivery of exceptional serv...
Employment Type : Full-Time
What You Will Do In this dynamic coaching and performance development role, you'll utilise your expertise to enhance team performance and improve the customer experience across cross-functional teams. As a subject matter expert, you'll maintain both regulatory and non-regulatory training within the Customer Service Centre (CSC). You'll also identify performance gaps and create tailored coaching plans to help team members reach their full potenti...
Employment Type : Full-Time
What you will do Based within our vibrant Customer Support Centre in Manchester (Newton Heath office), our Customer Service Advisors are the first point of contact for all of our ADT Security customers, support with everything from account queries to technical support. You will build relationships with customers and take ownership of all enquiries ensuring the service and support you provide is the very best available. Working within a te...
Employment Type : Full-Time
What you will do Johnson Controls are global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet! We are pleased to open a position for a skilled Support Technician to join our Remote Operating Centre (ROC) and be part of our great ADT team. Our team supports over 300,000 customers annually, making sure they are safe and secure with a working alarm s...
Employment Type : Full-Time
What you will do This pivotal role reports to the Director of Service Operational Excellence within the Building Solutions sector for EMEALA. You will lead and implement process and application enhancements across service operations in Europe, the Middle East, Africa, and Latin America (EMEALA). In this role, you will drive the deployment of regional change initiatives, including innovative business tools that support strategic growth objectives...
Employment Type : Full-Time
What you will do Based within our vibrant Customer Support Centre in Manchester (Newton Heath office), our Customer Service Advisors are the first point of contact for all of our ADT Security customers, support with everything from account queries to technical support. You will build relationships with customers and take ownership of all enquiries ensuring the service and support you provide is the very best available. Working within a te...
Employment Type : Full-Time
***Please note this position is a fixed-term contract for 18 months maternity cover** What You Will Do As a Planner at Johnson Controls, your role is crucial in supporting our branch Installation Teams. You'll ensure our engineers stay busy and appointments run smoothly. You'll work closely with Field Line Managers to tackle any issues and keep customer no-shows to a minimum. ???? What We Offer Competitive salary 25 days holiday Bank Holidays, s...
Employment Type : Full-Time
Johnson Controls is a global market-leading engineering & integrated solutions company. As a business Johnson control owns a portfolio of fire & security brands including Tyco, ADT, WOT, Esotec & more. This position is working for our ADT brand in the Republic of Ireland. At ADT we are passionate about making a positive impact on the lives of people all over the world. How do we do this? By working together to provide the most advanc...
Employment Type : Full-Time
***Please note : The role operates on a 4-day shift rotation: 4 day shifts, followed by 4 days off, then 4 night shifts, followed by 4 days off, and so on. Shifts are 12 hours each: 6:00 AM–6:00 PM / 6:00 PM–6:00 AM or 7:00 AM–7:00 PM / 7:00 PM–7:00 AM – based in Craigavon (BT66) *** Join Envision Intelligent Solutions Envision Intelligent Solutions is a technology-led security solutions provider, delivering cutting-edge services to meet the nee...